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• 2001Teacher communication activities relevant to student motivation: Classroom facework and instructional communication competence88 cited
• 2005Discourse Analysis in Communication60 cited
• 2016The Work and ‘Architecture of Listening’: Addressing Gaps in Organization-Public Communication49 cited
• 2016Where Is the Critical Empirical Interpersonal Communication Research? A Roadmap for Future Inquiry into Discourse and Power48 cited
• 2000Disciplinary identities: On the rhetorical paths between English and communication studies44 cited
• 2022Decolonizing Organizational Communication34 cited
• 1998The Role of The Association for Business Communication in Shaping Business Communication as an Academic Discipline31 cited
• 2011Stories We Tell: Fragmentation and Convergence in Communication Disciplinary History23 cited
• 1998Growth and transformation of communication studies in U. S. higher education: Towards reinterpretation23 cited
• 2005Pluralism, Disagreement, and the Status of Argument in the Public Sphere23 cited
• 2018The Evolution of Communication Pedagogy21 cited
• 2011Communication Ethics18 cited
• 2018Communication Studies16 cited
• 2012Autoethnographic Reflections: Autoethnography as a Signature Pedagogy of Speech Communication