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Zarządzanie procesowe w administracji publicznej
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Zarządzanie procesowe w administracji publicznej (2011)Zarządzanie procesowe w administracji pub…Adapting Total Quality Management (TQM) to Government (2018)Adapting Total Quality Manage…Zarządzanie jakością w usługach publicznych (2007)Zarządzanie jakością w usługa…Total Quality Management and Paradigms of Public Administration (2007)Total Quality Management and …New Public Management Is Dead--Long Live Digital-Era Governance (2005)New Public Management Is Dead…Public Management Reform: A Comparative Analysis (2004)Public Management Reform: A C…Public Management Reform (2003)Public Management ReformTotal quality management and theory: An exploratory study of contribution (2001)Total quality management and …A PUBLIC MANAGEMENT FOR ALL SEASONS? (1991)Two Types of Bureaucracy: Enabling and Coercive (1996)Sustainable Development of Organizations through Total Quality Management (2012)The Need of Total Quality Management in Higher Education (2013)Total Quality Management in Higher Education: A Review (2014)Foundations of Behavioral Research (1967)Organizational Theories: Some Criteria for Evaluation (1989)Total quality management as competitive advantage: A review and empirical study (1995)An empirical study of critical factors of TQM in Palestinian organizations (2003)Effect of technological intensity on the relationships among Six Sigma design, electronic-business, and competitive advantage: A dynamic capabilities model study (2005)Six Sigma and Total Quality Management: different day, same soup? (2006)Citizen Satisfaction with Urban Services: Potential Misuse as a Performance Indicator (1979)Linking Objective and Subjective Measures of Performance (1984)A Conceptual Model of Service Quality (1988)Origin and theoretical basis of new public management (2001)Defining the Client in the Public Sector: A Social‐Exchange Perspective (2002)Why Do Public-Sector Clients Coproduce? (2002)Economics, Organization and Management. (1993)Seeing like a State: How Certain Schemes to Improve the Human Condition Have Failed (1998)Public Management Reform (2004)From e-government to we-government: Defining a typology for citizen coproduction in the age of social media (2012)A Systematic Review of Co-Creation and Co-Production: Embarking on the social innovation journey (2014)Defining digital transformation: Results from expert interviews (2019)Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations (2002)Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across NationsCulture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations (Second Edition), by HofstedeGeert. Thousand Oaks, CA: Sage, 2001 (2002)From Responsiveness to Collaboration: Governance, Citizens, and the Next Generation of Public Administration (2002)The Politics of Crisis Management (2005)Managing Successful Organizational Change in the Public Sector (2006)Diffusion of Innovations 1 (2019)Good Governance in the Polish Public Administration (2008)Kultura organizacyjna urzędów miast w Polsce (2015)The New Public Governance? 1 (2006)Understanding Governance: Ten Years On (2007)
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References

  • 2004Public Management Reform: A Comparative Analysis3,520 cited
  • 2005New Public Management Is Dead--Long Live Digital-Era Governance3,068 cited
  • 2003Public Management Reform790 cited
  • 2018Adapting Total Quality Management (TQM) to Government190 cited
  • 2001Total quality management and theory: An exploratory study of contribution110 cited
  • 2007Total Quality Management and Paradigms of Public Administration43 cited
  • 2007Zarządzanie jakością w usługach publicznych5 cited

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