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Cited by

• 2003Exploring Charismatic Leadership in the Public Sector: Measurement and Consequences131 cited
• 2001Hypotheses about Performance Measurement in Counties: Findings from a Survey105 cited
• 1996Small firms and their helpers: Lessons on demand105 cited
• 2006Performance Measurement100 cited
• 1997Reframing the Metaphor of the Citizen-Government Relationship: A Value-Centered Perspective95 cited
• 1998Reinventing Government, The New Public Management and Civil Service Systems in International Perspective94 cited
• 1995Management Reform: Some Practitioner Perspectives on the Past Ten Years90 cited
• 1995The Rhetoric of Reform and Political Reality in the National Performance Review90 cited
• 2012A Study of the Determinants of County E-Government in the United States89 cited
• 2010Does Performance Management Affect Job Turnover Intention in the Federal Government?75 cited
• 2009Constraints in the Implementation of Performance Management Systems in Developing Countries73 cited
• 1996Ethics and Entrepreneurship70 cited
• 1997Riding the crest of a wave: the national performance review and public management reform65 cited
• 2001SERVICE CHARTERS - GLOBAL CONVERGENCE OR NATIONAL DIVERGENCE? A comparison of initiatives in Australia, the United Kingdom and the United States