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• 2013Linking Six Sigma to business strategy: an empirical study in Taiwan29 cited
• 2006Six Sigma implementation, organisational change and the impact on performance measurement systems27 cited
• 2011Successful implementation of Six Sigma in services: an exploratory research in India Inc.24 cited
• 2009Improving corporate communications: Lean Six Sigma science has broad reach22 cited
• 2007Six Sigma business strategy in Taiwan: an empirical study20 cited
• 2011Six Sigma: insights from organizational innovativeness and market orientation19 cited
• 2020A Lean Six Sigma framework for the insurance industry: insights and lessons learned from a case study16 cited
• 2007Selecting quality management and improvement initiatives: case studies of industries in Thailand16 cited
• 2021Lean Six Sigma: Research and Practice12 cited
• 2006Continuous improvement and operations strategy: focus on six sigma programs11 cited
• 2009Six Sigma in banking services: a case study based approach10 cited
• 2007Seleção de projetos Seis Sigma: aplicação em uma indústria do setor automobilístico9 cited