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Strategische Ausrichtung des Servicegeschäfts in produzierenden Unternehmen
14 references·0 citing·37 second hop
Strategische Ausrichtung des Servicegeschäfts in produzierenden Unternehmen (2007)Strategische Ausrichtung des Servicegesch…The Core Competence of the Corporation (2006)The Core Competence of the Co…Overcoming the Service Paradox in Manufacturing Companies (2005)Overcoming the Service Parado…New business models for manufacturing companies in B2B markets: From selling products to managing the operations of customers (2004)New business models for manuf…Fit for Service : Industrie als Dienstleister (2004)Fit for Service : Industrie a…Managing the transition from products to services (2003)Managing the transition from …Produktbegleitende Dienstleistungen (2002)Produktbegleitende Dienstleis…Erfolgreiche Umsetzung dienstleistungsorientierter Strategien von Industriegüterunternehmen (2002)Erfolgreiche Umsetzung dienst…Dienstleistungsmarketing (2000)DienstleistungsmarketingDienstleistungskompetenz und innovative Geschäftsmodelle (2000)Dienstleistungskompetenz und …Markt- und Produktmanagement (1999)Markt- und ProduktmanagementCreating competitive advantage in industrial services (1998)Creating competitive advantag…Industrie als Dienstleister (1997)Industrie als DienstleisterIndustrielle Dienstleistungen: lukrativ, aber schwer zu meistern (1996)Industrielle Dienstleistungen…A Framework for Analyzing Customer Service Orientations in Manufacturing (1989)A Framework for Analyzing Cus…What Is Total Quality Control (1985)Marketing management: analysis. planning. implementation and control (2000)Servitization: Disentangling the impact of service business model innovation on manufacturing firm performance (2013)Boosting servitization through digitization: Pathways and dynamic resource configurations for manufacturers (2016)Servitization: revisiting the state-of-the-art and research priorities (2017)Basics of Qualitative Research (1992)Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)Case Study Research (2004)The servitization of manufacturing (2009)Handbook of Industrial and Organizational Psychology. (1977)The Social Psychology of Organizations. (1979)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees (2000)Quality and effectiveness in Web-based customer support systems (2002)Optimal distinctiveness: Broadening the interface between institutional theory and strategic management (2016)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)A resource‐based view of the firm (1984)Exploitation or exploration in service business development? (2010)Moving from products to solutions: Strategic approaches for developing capabilities (2012)Thirty years of the Journal of Business & Industrial Marketing : a bibliometric analysis (2017)The cornerstones of competitive advantage: A resource‐based view (1993)Dynamic capabilities and strategic management (1997)Dynamic capabilities: what are they? (2000)Bankenarchitektur des Informationszeitalters — Zielsetzung und Gestaltungsebenen (2002)Retail Banking im Informationszeitalter — Trends, Geschäftsarchitektur und erste Beispiele (2002)Dienstleistungsmarken — Eine Einführung in den Sammelband (2008)Service development in traditional product manufacturing companies (2008)Wertschöpfungsnetzwerke von Produzenten und Dienstleistern als Option zur Organisation der Erstellung hybrider Leistungsbündel (2008)Service Business Development: Strategies for Value Creation in Manufacturing Firms (2012)Akzeptanzprobleme neuer Technologien — Die Notwendigkeit eines dynamischen Untersuchungsansatzes (2000)Einführung in das Business-to-Business-Marketing (2009)Commodity Marketing – Eine Einführung (2014)Service provision as a sub-model of modern business models (2008)An attention‐based view on service orientation in the business strategy of manufacturing companies (2009)Kundenorientiertes Rechnungswesen als Voraussetzung des Kundenbindungsmanagements (2003)Branding in Politics—Manifestations, Relevance and Identity-Oriented Management (2004)Modellbasiertes Dienstleistungsmanagement (2005)
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References

  • 2006The Core Competence of the Corporation11,435 cited
  • 2003Managing the transition from products to services2,328 cited
  • 2005Overcoming the Service Paradox in Manufacturing Companies995 cited
  • 1989A Framework for Analyzing Customer Service Orientations in Manufacturing536 cited
  • 1998Creating competitive advantage in industrial services212 cited
  • 2000Dienstleistungsmarketing115 cited
  • 1997Industrie als Dienstleister79 cited
  • 2004Fit for Service : Industrie als Dienstleister66 cited
  • 2000Dienstleistungskompetenz und innovative Geschäftsmodelle49 cited
  • 1999Markt- und Produktmanagement41 cited
  • 1996Industrielle Dienstleistungen: lukrativ, aber schwer zu meistern27 cited
  • 2002Erfolgreiche Umsetzung dienstleistungsorientierter Strategien von Industriegüterunternehmen21 cited
  • 2002Produktbegleitende Dienstleistungen19 cited
  • 2004New business models for manufacturing companies in B2B markets: From selling products to managing the operations of customers11 cited

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