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What about the Travel Experience? Service Development in Public Transport Based on an Exploratory Survey on Instruments and Stakeholder Attitudes
16 references·0 citing·39 second hop
What about the Travel Experience? Service Development in Public Transport Based on an Exploratory Survey on Instruments and Stakeholder Attitudes (2012)What about the Travel Experience? Service…When Transport Geography Meets Social Psychology: Toward a Conceptual Model of Travel Behaviour (2010)When Transport Geography Meet…Subjective well-being related to satisfaction with daily travel (2010)Subjective well-being related…Out-of-home activities, daily travel, and subjective well-being (2010)Out-of-home activities, daily…Behaviour theory and soft transport policy measures (2010)Behaviour theory and soft tra…Understanding attitudes towards public transport and private car: A qualitative study (2007)Understanding attitudes towar…Animating Suspension: Waiting for Mobilities (2007)Animating Suspension: Waiting…What drives car use? A grounded theory analysis of commuters’ reasons for driving (2006)What drives car use? A ground…The use of travel time by rail passengers in Great Britain (2006)The use of travel time by rai…All work and no play? The role of instrumental and affective factors in work and leisure journeys by different travel modes (2005)All work and no play? The rol…When is getting there half the fun? Modeling the liking for travel (2004)When is getting there half th…Travel time use in the information age (2004)Travel time use in the inform…Car use: lust and must. Instrumental, symbolic and affective motives for car use (2004)Car use: lust and must. Instr…Service quality––developing a service quality index in the provision of commercial bus contracts (2003)Service quality––developing a…The positive utility of the commute: modeling ideal commute time and relative desired commute amount (2001)The positive utility of the c…How derived is the demand for travel? Some conceptual and measurement considerations (2001)How derived is the demand for…Attractive Quality and Must-Be Quality (1984)Attractive Quality and Must-B…THE ECONOMICS OF TRAFFIC CONGESTION (1993)TTB or not TTB, that is the question: a review and analysis of the empirical literature on travel time (and money) budgets (2004)The gift of travel time (2007)Accessible accessibility research challenges (2015)How We Became Posthuman (1999)Actor Network Theory and After (2001)Passenger Mobilities: Affective Atmospheres and the Sociality of Public Transport (2010)Mobilizing the new mobilities paradigm (2016)The theory of planned behavior (1991)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Travel and Subjective Well-Being: A Focus on Findings, Methods and Future Research Needs (2013)The happy commuter: A comparison of commuter satisfaction across modes (2014)The Discovery of Grounded Theory (2017)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Sustainable tourist behaviour – a discussion of opportunities for change (2007)Commuting and wellbeing: a critical overview of the literature with implications for policy and future research (2019)A Theory of Social Comparison Processes (1954)An approach to environmental psychology (1974)From Intentions to Actions: A Theory of Planned Behavior (1985)Satisfaction with travel and subjective well-being: Development and test of a measurement tool (2010)The Satisfaction With Life Scale (1985)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)Development and validation of brief measures of positive and negative affect: The PANAS scales. (1988)The Implications of Two Conceptions of Happiness (Hedonic Enjoyment and Eudaimonia) for the Understanding of Intrinsic Motivation (2006)Happiness and Satisfaction with Work Commute (2012)Attitude-behavior relations: A theoretical analysis and review of empirical research. (1977)Social Foundations of Thought and Action : A Social Cognitive Theory (1985)Car ownership as a mediating variable in car travel behaviour research using a structural equation modelling approach to identify its dual relationship (2009)Towards a Circular Economy: The Role of Dutch Logistics Industries and Governments (2016)How the built environment affects physical activity (2002)Environmental correlates of walking and cycling: Findings from the transportation, urban design, and planning literatures (2003)The sustainable mobility paradigm (2007)How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment (1998)The Process of Customer Engagement: A Conceptual Framework (2008)Gain more insight from your PLS-SEM results (2016)A methodology for evaluating transit service quality based on subjective and objective measures from the passenger’s point of view (2010)Modelling user perception of bus transit quality (2010)Quality of Service in Public Transport Based on Customer Satisfaction Surveys: A Review and Assessment of Methodological Approaches (2014)
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References

  • 1984Attractive Quality and Must-Be Quality3,436 cited
  • 2004Car use: lust and must. Instrumental, symbolic and affective motives for car use1,294 cited
  • 2007Understanding attitudes towards public transport and private car: A qualitative study1,200 cited
  • 2001How derived is the demand for travel? Some conceptual and measurement considerations927 cited
  • 2004Travel time use in the information age509 cited
  • 2010Out-of-home activities, daily travel, and subjective well-being474 cited
  • 2003Service quality––developing a service quality index in the provision of commercial bus contracts450 cited
  • 2010When Transport Geography Meets Social Psychology: Toward a Conceptual Model of Travel Behaviour435 cited
  • 2001The positive utility of the commute: modeling ideal commute time and relative desired commute amount419 cited
  • 2005All work and no play? The role of instrumental and affective factors in work and leisure journeys by different travel modes418 cited
  • 2007Animating Suspension: Waiting for Mobilities405 cited
  • 2010Behaviour theory and soft transport policy measures386 cited
  • 2006What drives car use? A grounded theory analysis of commuters’ reasons for driving381 cited
  • 2010Subjective well-being related to satisfaction with daily travel337 cited

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  • 2006The use of travel time by rail passengers in Great Britain324 cited
  • 2004When is getting there half the fun? Modeling the liking for travel324 cited
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