Managing six sigma : a practical guide to understanding, assessing, and implementing the strategy that yields bottom-line success

Forrest W. BreyfogleIII · James M. Cupello · Becki Meadows

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Quality and Supply Management Management and Optimization Techniques Management Systems and Quality Improvement

Abstract

How Six Sigma Compares to Other Quality Systems/ Six Sigma Background and Fundamentals/ Six Sigma Needs Assessment/ Numbers and Information/ Crafting Insightful Metrics/ Performance Measurement/ Deployment Alternatives/ Creating a Successful Six Sigma Infrastructure/ Training and Implementation/ Effective Project Selection, Sizing and Other Techniques/ Manufacturing Applications/ Service/ Transactional Applications. Development Applications. Need for Creativity, Invention and Innovation. List of Symbols. Glossary.

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