Organizing for high performance : employee involvement, TQM, reengineering, and knowledge management in the fortune 1000 : CEO report/ Edward E. Lawler III, Susan Albers Mohrman, George Benson

Edward E. Lawler · Susan Albers Mohrman · George S. Benson

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Management and Organizational Practices Quality and Supply Management Organizational Management and Change

Abstract

This book and CD-ROM offers managers and researchers a succinct tool for learning how Fortune 1000 companies develop and implement their organizational effectiveness programmes such as employment involvement, TQM and re-engineering. The book shows how these efforts link to business and change strategy and clearly demonstrates what's working, what's not and why. Information on e-business practices and knowledge-management practices is included and the CD-ROM is filled with illustrative graphs and charts. It discusses emerging business patterns including knowledge management and e-commerce and should be a practical tool for anyone involved with organizational effectiveness.

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