SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Can customer loyalty be explained by virtue ethics? The Chinese way · Study

ArticleShelves

ArticleCan customer loyalty be explained by virtue ethics? The Chinese way

Felix Tang2015

Article2015

Can customer loyalty be explained by virtue ethics? The Chinese way

Felix Tang · Vane-Ing Tian

9 citations·0/0 files stored·Asian Journal of Business Ethics

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Ethics in Business and Education Customer Service Quality and Loyalty Corporate Social Responsibility Reporting

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 9 citations exist upstream.

References

1996The Behavioral Consequences of Service Quality 1999Whence Consumer Loyalty?2001Consumer perceived value: The development of a multiple item scale 1994Customer Loyalty: Toward an Integrated Conceptual Framework 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings 2000The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda 1979Virtue and Reason

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2009Antecedents and consequences of logistics value: And empirical investigation in the Spanish marketarticle · 7 shared references 2004The four levels of loyalty and the pivotal role of trust: a study of online service dynamicsarticle · 6 shared references 2005Linking perceived value and loyalty in location‐based mobile servicesarticle · 6 shared references 2004The role of communication and trust in explaining customer loyaltyarticle · 6 shared references 2006Service personalization and loyaltyarticle · 6 shared references 2015The relationship between service quality, satisfaction, trust, value, commitment and loyalty of Internet service providers' customersarticle · 6 shared references

Details

Year2015

Typearticle

Published2015-06-18

VenueAsian Journal of Business Ethics

ISSN-L2210-6723

Languageen

Citations9

Files0 public / 0

ShelfEthics in Business and Education

Identifiers

doi10.1007/s13520-015-0045-z

openalex_workW620561643

Links

Imported from OpenAlex (CC0) — nothing here is generated.