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Designing new customer experiences: a study of socio-material practices in service design
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Designing new customer experiences: a study of socio-material practices in service design (2010)Designing new customer experiences: a stu…The Discovery of Grounded Theory (2017)The Discovery of Grounded The…Qualitative Data Analysis (2008)Qualitative Data AnalysisMateriality and change: Challenges to building better theory about technology and organizing (2008)Materiality and change: Chall…10 Sociomateriality: Challenging the Separation of Technology, Work and Organization (2008)10 Sociomateriality: Challeng…Theory Building From Cases: Opportunities And Challenges (2007)Theory Building From Cases: O…Sociomaterial Practices: Exploring Technology at Work (2007)Sociomaterial Practices: Expl…Transferring, Translating, and Transforming: An Integrative Framework for Managing Knowledge Across Boundaries (2004)Transferring, Translating, an…Sharing Meaning Across Occupational Communities: The Transformation of Understanding on a Production Floor (2003)Sharing Meaning Across Occupa…Grounded Theory in Management Research (2003)Grounded Theory in Management…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Grounded Theory (2002)Grounded TheoryA Pragmatic View of Knowledge and Boundaries: Boundary Objects in New Product Development (2002)A Pragmatic View of Knowledge…Technology Brokering and Innovation in a Product Development Firm (1997)Technology Brokering and Inno…Brainstorming Groups in Context: Effectiveness in a Product Design Firm (1996)Brainstorming Groups in Conte…Phénoménologie de la perception (1976)Phénoménologie de la percepti…What Is It Like to Be a Bat? (1974)What Is It Like to Be a Bat?The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Organizational Learning: The Contributing Processes and the Literatures (1991)Social Capital: Prospects for a New Concept (2002)The Theory of Economic Development (2003)Structural Holes and Good Ideas (2004)Situated Learning (1991)Dynamic capabilities and strategic management (1997)Communities of practice learning, meaning, and identity (1999)Organizing for Innovation in the Digitized World (2012)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Boundary Crossing and Boundary Objects (2011)Social Media Use in Organizations: Exploring the Affordances of Visibility, Editability, Persistence, and Association (2013)Digital Innovation Management: Reinventing Innovation Management Research in a Digital World (2017)Some Elements of a Sociology of Translation: Domestication of the Scallops and the Fishermen of St Brieuc Bay (1984)Diffusion of innovations (2003)Reassembling the Social (2005)The sociomateriality of organisational life: considering technology in management research (2009)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)Case Study Research: Design and Methods (1991)Socioemotional Wealth in Family Firms (2012)Process Studies of Change in Organization and Management: Unveiling Temporality, Activity, and Flow (2013)Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal (2018)Qualitative Analysis for Social Scientists (1987)Grounded theory research: Procedures, canons, and evaluative criteria (1990)Minds, brains, and programs (1980)Empathy: Its ultimate and proximate bases (2002)On seeing human: A three-factor theory of anthropomorphism. (2007)How Many Interviews Are Enough? (2005)A General Inductive Approach for Analyzing Qualitative Evaluation Data (2006)The qualitative content analysis process (2008)From the Editors: What Grounded Theory is Not (2006)When Multiplication Doesn't Equal Quick Addition: Examining Intersectionality as a Research Paradigm (2007)Routledge Handbook of Qualitative Research in Sport and Exercise (2016)
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References

  • 2017The Discovery of Grounded Theory25,772 cited
  • 2008Qualitative Data Analysis17,372 cited
  • 2007Theory Building From Cases: Opportunities And Challenges16,654 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1974What Is It Like to Be a Bat?7,433 cited
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  • 2007Sociomaterial Practices: Exploring Technology at Work3,243 cited
  • 2004Transferring, Translating, and Transforming: An Integrative Framework for Managing Knowledge Across Boundaries3,097 cited
  • 1997Technology Brokering and Innovation in a Product Development Firm2,899 cited
  • 200810 Sociomateriality: Challenging the Separation of Technology, Work and Organization2,566 cited
  • 2003Grounded Theory in Management Research2,247 cited
  • 1976Phénoménologie de la perception1,823 cited
  • 2003Sharing Meaning Across Occupational Communities: The Transformation of Understanding on a Production Floor1,730 cited
  • 1996Brainstorming Groups in Context: Effectiveness in a Product Design Firm1,013 cited

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  • 2008Materiality and change: Challenges to building better theory about technology and organizing784 cited
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