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• 2006OEEand equipment effectiveness: an evaluation109 cited
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• 2017Modelling the impact of performance management practices on firm performance: interaction with human resource management practices70 cited
• 2013Analysing the impacts of ICT on knowledge work productivity63 cited
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• 2009The Measurement of Business Intelligence57 cited
• 2005Measuring TQEM returns from the application of quality frameworks56 cited
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• 2010Identifying future challenges for productivity research: evidence from Finland42 cited