Article2002

Getting the measure of your business

195 citations0/0 files storedOpenGrey (Institut de l'Information Scientifique et Technique)

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Accounting and Organizational Management Information Technology Governance and Strategy Corporate Governance and Management

Abstract

Part I. Process Overview: 1. What is performance and why measure it? 2. What does a performance measurement system include? 3. The process of performance measurement system design 4. Summary of phase 1 of the procedure 5. Summary of phase 2 of the procedure 6. Participation 7. Internal participation 8. External participation 9. Process and project management 10. Launching the process 11. Further reading Part II. Selecting a Facilitator: 12. Launching the process 13. The workbook 14. What are our main customer-product groups? 15. What are our business objectives? 16. Are we achieving our business objectives? 17. Have we chosen the right measures? 18. Using our measures to manage the business 19. What can we use to drive performance towards our objectives? 20. Which performance drivers are the most important? 21. How do we know these drivers are working? 22. Have we chosen the right measures for the drivers? 23. Using these measures to drive business performance.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 195 citations exist upstream.

Cited by

2015The use of Web analytics for digital marketing performance measurement 2014Value of maturity models in performance measurement 2004A literature review of manufacturing performance measures and measurement in an organizational context: a framework and direction for future research 2006Implementing strategically aligned performance measurement in small firms 2005A performance measurement paradigm for integrating strategy formulation: A review of systems and frameworks 2012A review on supply chain performance measures and metrics: 2000‐2011 2016Employee participation, performance metrics, and job performance: A survey study based on self-determination theory 2005A framework to review performance measurement systems

Imported from OpenAlex (CC0) — nothing here is generated.