this work references cited by second hopReferences
- 1988Servitization of business: Adding value by adding services2,640 cited
- 2003Managing the transition from products to services2,328 cited
- 1985Restoring Our Competitive Edge: Competing through Manufacturing.2,219 cited
- 1990Service management and marketing: managing the moments of truth in service competition1,899 cited
- 2009The servitization of manufacturing1,541 cited
- 2007Rethinking Customer Solutions: From Product Bundles to Relational Processes1,376 cited
- 2008Exploring the financial consequences of the servitization of manufacturing1,371 cited
- 1999Go Downstream: The New Profit Imperative in Manufacturing1,068 cited
- 2010The Service Profit Chain1,039 cited
- 1994A Taxonomy of Manufacturing Strategies1,016 cited
- 2005Overcoming the Service Paradox in Manufacturing Companies995 cited
- 1985Restoring our Competitive Edge: Competing through Manufacturing953 cited
- 1987Strategic Logistics Management803 cited
- 1998New service development: a review of the literature and annotated bibliography736 cited
- 2004Moving base into high-value integrated solutions: a value stream approach728 cited
Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work