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Cited by

• 2005Must "Service With a Smile" Be Stressful? The Moderating Role of Personal Control for American and French Employees.505 cited
• 2002A longitudinal analysis of the association between emotion regulation, job satisfaction, and intentions to quit489 cited
• 2005Get mad and get more than even: When and why anger expression is effective in negotiations458 cited
• 2000How Emotions Work: The Social Functions of Emotional Expression in Negotiations448 cited
• 2008Emotion cycles: On the social influence of emotion in organizations428 cited
• 2007Expressing anger in conflict: When it helps and when it hurts.317 cited
• 2000Personality, emotional experience, and efforts to control emotions.303 cited
• 2003Attachment and emotional intelligence abilities across the life course295 cited
• 1997Inattentive and contented: Relationship commitment and attention to alternatives.295 cited
• 1998Attachment to Parents, Social Support Expectations, and Socioemotional Adjustment During the High School-College Transition282 cited
• 1998Attachment styles and parental representations.251 cited
• 1996Self-esteem and "if . . .then" contingencies of interpersonal acceptance.244 cited
• 1996Attachment, attractiveness, and social interaction: A diary study.240 cited