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Improving government performance: an owner's manual
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  • 2003Corruption in Public Service Delivery: Experience from South Asia’s Water and Sanitation Sector308 cited
  • 1995Using Non‐Governmental Resources to Foster Regulatory Compliance262 cited
  • 2006Gender and Emotional Labor in Public Organizations: An Empirical Examination of the Link to Performance186 cited
  • 2009Public and private sector entrepreneurship: similarities, differences or a combination?143 cited
  • 2016Directing Corporate Entrepreneurship Strategy in the Public Sector to Public Value: Antecedents, Components, and Outcomes94 cited
  • 1998Reinventing Government: A Fifth Year Report Card82 cited
  • 2008Outsourcing sovereignty: why privatization of government functions threatens democracy and what we can do about it79 cited
  • 1996Ethics and Entrepreneurship70 cited
  • 2009Bureaucracy and Public Employee Behavior68 cited
  • 2008Trust in Administration68 cited
  • 1998Institutions and Time: Problems of Conceptualization and Explanation64 cited
  • 2001ANOTHER LOOK AT PUBLIC‐PRIVATE DISTINCTION AND ORGANIZATIONAL COMMITMENT: A CULTURAL EXPLANATION61 cited
  • 2010Demographic Change and Its Public Sector Consequences59 cited
  • 2005The Benefits of Human Resource Centralization: Insights from a Survey of Human Resource Directors in a Decentralized State

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55 cited
  • 1995Citizen-Initiated Contact and Satisfaction With Bureaucracy: A Multivariate Analysis51 cited
  • 1998Market-Based Reforms in Government45 cited