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Cited by

• 2002In the public eye39 cited
• 1997Using Geographic Information Systems to Analyze Library Utilization36 cited
• 1989Community libraries: a brief review of their origins and nature with particular reference to South Africa30 cited
• 2000Wanting it all: the relationship between expectations and the public’s perceptions of public library services24 cited
• 1999What do we know about public library use?22 cited
• 1997What happens when a public library service closes down?14 cited
• 1990THE IMAGE OF LIBRARIANS13 cited
• 1984The Marketing of Public Library Services in the United Kingdom — The Rationale for a Marketing Approach12 cited
• 1998User consultation in public library services10 cited
• 2009Public library provision for Black and minority ethnic communities — where are we in 2009?8 cited
• 2002Youngsters’ use of public libraries for information: Results of a qualitative research project8 cited
• 1984Community information and the public library8 cited
• 2009PROVISION OF LIBRARY SERVICES TO DISADVANTAGED CHILDREN IN RURAL AREAS OF THE LIMPOPO PROVINCE8 cited
• 1995Non-users of the Upper Goulburn Library Service7 cited