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Measuring the Performance of Public Services: Principles and Practice
16 references·5 citing·29 second hop
Measuring the Performance of Public Services: Principles and Practice (2012)Measuring the Performance of Public Servi…The Logic of Scientific Discovery (2013)The Logic of Scientific Disco…Business Dynamics: Systems Thinking and Modeling for a Complex World (2000)Business Dynamics: Systems Th…The balanced scorecard: Translating strategy into action (1997)The balanced scorecard: Trans…Organizational Learning: A Theory of Action Perspective (1997)Organizational Learning: A Th…The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)The magical number seven, plu…The balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…The fifth discipline, the art and practice of the learning organization (1991)The fifth discipline, the art…A PUBLIC MANAGEMENT FOR ALL SEASONS? (1991)A PUBLIC MANAGEMENT FOR ALL S…The Economic Institutions of Capitalism (1987)The Economic Institutions of …Systems Thinking, Systems Practice (1981)Systems Thinking, Systems Pra…The analytic hierarchy process : planning, priority setting, resource allocation (1980)The analytic hierarchy proces…Measuring the efficiency of decision making units (1978)Measuring the efficiency of d…Time Series Analysis: Forecasting and Control (1977)Time Series Analysis: Forecas…The Measurement of Productive Efficiency (1957)The Measurement of Productive…An introduction to cybernetics (1956)An introduction to cyberneticsSocial Choice and Individual Values. (1951)Social Choice and Individual …The Effect of Ethical Leadership On Job Performance: The Mediating Role of Public Service Motivation and Normative Commitment (2022)The Effect of Ethical Leaders…Meanings of Public and the Future of Public Services (2022)Meanings of Public and the Fu…Analyzing the Effect of Bureaucratic Leadership on Public Service Motivation and Job Performance (2022)Analyzing the Effect of Burea…Um método para medição de desempenho do serviço público de Perícia Criminal com base no valor (2017)Um método para medição de des…Conceptualizations of “results” in Swedish policy for development cooperation from the 1960s to the 2000s (2016)Conceptualizations of “result…Organizational Learning (1988)The Management of Innovation (1994)The “new public management” in the 1980s: Variations on a theme (1995)The New Governance: Governing without Government (1996)Governance as theory: five propositions (1998)A scaling method for priorities in hierarchical structures (1977)How to make a decision: The analytic hierarchy process (1990)The theory of planned behavior (1991)Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis (1984)A Procedure for Ranking Efficient Units in Data Envelopment Analysis (1993)A slacks-based measure of efficiency in data envelopment analysis (2001)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Psychological Safety and Learning Behavior in Work Teams (1999)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)The myopia of learning (1993)Role congruity theory of prejudice toward female leaders. (2002)Formulation and estimation of stochastic frontier production function models (1977)Distribution of the Estimators for Autoregressive Time Series with a Unit Root (1979)Likelihood Ratio Statistics for Autoregressive Time Series with a Unit Root (1981)Generalized autoregressive conditional heteroskedasticity (1986)The Commitment-Trust Theory of Relationship Marketing (1994)A Survey of Corporate Governance (1997)Dynamic capabilities and strategic management (1997)System Dynamics: Systems Thinking and Modeling for a Complex World (2002)Promoting novelty, rigor, and style in energy social science: Towards codes of practice for appropriate methods and research design (2018)Artificial Intelligence and Management: The Automation–Augmentation Paradox (2021)Performance measurement system design (1995)THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: PROGRESS AND PROSPECTS. (1996)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)
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References

  • 1978Measuring the efficiency of decision making units29,755 cited
  • 1991The fifth discipline, the art and practice of the learning organization20,050 cited
  • 1977Time Series Analysis: Forecasting and Control19,200 cited
  • 1994The magical number seven, plus or minus two: Some limits on our capacity for processing information.17,161 cited
  • 1957The Measurement of Productive Efficiency16,116 cited
  • 1987The Economic Institutions of Capitalism14,787 cited
  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 1997Organizational Learning: A Theory of Action Perspective11,107 cited
  • 1991A PUBLIC MANAGEMENT FOR ALL SEASONS?9,822 cited
  • 2000Business Dynamics: Systems Thinking and Modeling for a Complex World9,353 cited
  • 1997The balanced scorecard: Translating strategy into action8,199 cited
  • 1951Social Choice and Individual Values.7,792 cited
  • 2013The Logic of Scientific Discovery7,732 cited
  • 1956An introduction to cybernetics7,572 cited
  • 1980The analytic hierarchy process : planning, priority setting, resource allocation6,272 cited
  • 1981

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Systems Thinking, Systems Practice
6,262 cited

Cited by

  • 2022Meanings of Public and the Future of Public Services22 cited
  • 2022The Effect of Ethical Leadership On Job Performance: The Mediating Role of Public Service Motivation and Normative Commitment10 cited
  • 2017Um método para medição de desempenho do serviço público de Perícia Criminal com base no valor6 cited
  • 2022Analyzing the Effect of Bureaucratic Leadership on Public Service Motivation and Job Performance6 cited
  • 2016Conceptualizations of “results” in Swedish policy for development cooperation from the 1960s to the 2000s2 cited