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Argument Strategies: Antidote to Tylenol's Poisoned Image
5 references·15 citing·48 second hop
Argument Strategies: Antidote to Tylenol's Poisoned Image (1987)Argument Strategies: Antidote to Tylenol'…Apologia in team sport (1981)Apologia in team sportThey spoke in defense of themselves: On the generic criticism of apologia (1973)They spoke in defense of them…Rhetoric of Religion (1970)Rhetoric of ReligionA Grammar of Motives (1969)A Grammar of MotivesModes of resolution of belief dilemmas (1959)Modes of resolution of belief…The Importance of “Consumer Type” in the Attribution of Crisis Responsibility: The Case of the Maggi Noodles Crisis in India (2017)The Importance of “Consumer T…Using a Mixed Approach to Content Analysis (2013)Using a Mixed Approach to Con…Image Repair Theory and Corporate Reputation (2013)Image Repair Theory and Corpo…Defying a Reputational Crisis – Cadbury's Salmonella Scare: Why are Customers Willing to Forgive and Forget? 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(1958)Choosing the Right Words (1995)Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication (1996)The Handbook of Crisis Communication (2010)A Theory of Cognitive Dissonance (2017)Backlash: The Undeclared War Against American Women (1991)Backlash: The Undeclared War Against American Women (1992)Arguing for a license to operate: the case of the Swedish wind power industry (2007)Leveraging Organizational Innovation for Strategic Reputation Management (2009)A Rhetoric of Motives (2017)In A Different Voice: Psychological Theory And Women's Development (1982)Emotion And Adaptation (1991)The Psychology of Attitudes (1997)Prophylactic Versus Therapeutic Inoculation Treatments for Resistance to Influence (2019)Breaking Harmony Square: A game that “inoculates” against political misinformation (2020)Effects of Disinformation Using Deepfake: The Protective Effect of Media Literacy Education (2021)The Psychology of Interpersonal Relations. (1958)Examination of Psychological Processes Underlying Resistance to Persuasion (2000)Cognitive Dissonance in Groups: The Consequences of Disagreement. (2005)How a Nuclear Power Plant Accident Influences Acceptance of Nuclear Power: Results of a Longitudinal Study Before and After the Fukushima Disaster (2012)Reputation: Realizing Value from the Corporate Image (1996)Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)After the Collapse: A Behavioral Theory of Reputation Repair (2012)The effects of response strategies and severity of failure on consumer attribution with regard to negative word-of-mouth (2015)The Perception of Risk (2016)How to Fix a Lie? The Formation of Volkswagen’s Post-crisis Reputation Among the German Public (2018)Homo Ludens: A Study of the Play-Element in Culture. (1951)The Culture of Narcissism: American Life in an Age of Diminishing Expectations (1979)The Culture of Narcissism: American Life in an Age of Diminishing Expectations (1981)Rhetorical theory as heuristic and moral: A pedagogical justification (1984)President Reagan's defensive discourse on the Iran‐Contra affair (1991)LeBron James and “The Decision”: An Empirical Examination of Image Repair in Sports (2012)Accounts, excuses, and apologies: a theory of image restoration strategies (1995)A critical analysis of Judge Clarence Thomas' statement before the senate judiciary committee (1998)The strategic potential of sequencing apologia stases: President Clinton's self‐defense in the Monica Lewinsky scandal (2002)Genre as social action (1984)Grounded Theory in Management Research (2003)Rhetorical Strategies of Legitimacy (2005)Sexual Dissidence (1991)AT&T: “Apologies are not enough” (1994)Stigma Management Communication: A Theory and Agenda for Applied Research on How Individuals Manage Moments of Stigmatized Identity (2010)
this work references cited by second hop

References

  • 1969A Grammar of Motives3,661 cited
  • 1973They spoke in defense of themselves: On the generic criticism of apologia529 cited
  • 1959Modes of resolution of belief dilemmas348 cited
  • 1970Rhetoric of Religion343 cited
  • 1981Apologia in team sport87 cited

Cited by

  • 2005Inoculation Theory of Resistance to Influence at Maturity: Recent Progress In Theory Development and Application and Suggestions for Future Research168 cited
  • 2009Defying a Reputational Crisis – Cadbury's Salmonella Scare: Why are Customers Willing to Forgive and Forget?61 cited
  • 1996Blending politics and entertainment: Dan Quayle versus Murphy Brown45 cited
  • 1997On the use of transcendence as an apologia strategy: The case of Johnson controls and its fetal protection policy42 cited
  • 2013Image Repair Theory and Corporate Reputation42 cited
  • 1997The newt Gingrich book deal controversy: Self‐defense rhetoric36 cited
  • 2001Establishing the structure of reality for an industry: model and anti-model arguments as advocacy in Nike's crisis communication35 cited
  • 2006Blurring the Boundaries: Historical Developments and Future Directions in Organizational Rhetoric35 cited
  • 2000Narrative, intertextuality, and apologia in contemporary political scandals28 cited

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  • 1998Oliver stone's defense of JFK28 cited
  • 1995Toward a dynamic generic framework of apologia: A case study of Dow chemical, Vietnam, and the napalm controversy26 cited
  • 2006Synthesizing Crisis Communication and Reputation Management22 cited
  • 1996Hooked on expectations: An analysis of influence and relationships in the Tailhook reports14 cited
  • 2017The Importance of “Consumer Type” in the Attribution of Crisis Responsibility: The Case of the Maggi Noodles Crisis in India12 cited
  • 2013Using a Mixed Approach to Content Analysis0 cited