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Evaluating library service quality: Use of LibQUAL+™ · Study

WorkEvaluating library service quality: Use of LibQUAL+™

Julia C. Blixrud2012

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Workgreen2012

Evaluating library service quality: Use of LibQUAL+™

Julia C. Blixrud

8 citations·0/0 files stored·Purdue e-Pubs (Purdue University System)

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Library Science and Information Literacy Library Science and Information Web and Library Services

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1985A Conceptual Model of Service Quality and Its Implications for Future Research

Cited by

2014Use of ServQUAL in the Evaluation of Service Quality of Academic Libraries in Developing Countries 2020An evaluation of the library connectivity project through the lens of the digital inclusion model 2005Improving university library electronic services 2021International Students Assesment of Service Quality In Academic Libraries 2021Assessment of Service Quality of Libraries in Higher Educations: A Review

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Papers that cite the same references — the relational fallback while embeddings are still backfilling.

1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service qualityarticle · 1 shared reference 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidencearticle · 1 shared reference 1996The Behavioral Consequences of Service Qualityarticle · 1 shared reference 1992Measuring Service Quality: A Reexamination and Extensionarticle · 1 shared reference 1993Market Orientation: Antecedents and Consequencesarticle · 1 shared reference 1994Customer Loyalty: Toward an Integrated Conceptual Frameworkarticle · 1 shared reference

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Year2012

Typeother

Published2012-01-01

VenuePurdue e-Pubs (Purdue University System)

Languageen

Citations8

Files0 public / 0

ShelfLibrary Science and Information Literacy

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openalex_workW68440984

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