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Developing E-banking Capabilities in a Ghanaian Bank: Preliminary Lessons
4 references·7 citing·38 second hop
Developing E-banking Capabilities in a Ghanaian Bank: Preliminary Lessons (2006)Developing E-banking Capabilities in a Gh…Determinants of Internet and Cell Phone Banking Adoption inSouth Africa (2005)Determinants of Internet and …E‐Commerce and Development Report 2001 (2003)E‐Commerce and Development Re…Barriers to Internet banking adoption: a qualitative study among corporate customers in Thailand (2003)Barriers to Internet banking …Case Study Research: Design and Methods (1984)Case Study Research: Design a…Exploring the Factors that Influence the Adoption of Internet Banking in Ghana (2016)Exploring the Factors that In…Research Trends in the Diffusion of Internet Banking inDeveloping Countries (2014)Research Trends in the Diffus…Exploring Customer Dissatisfaction/Satisfaction and Complaining Responses among Bank Customers in Ghana (2014)Exploring Customer Dissatisfa…Effects of e-banking on growth of customer base in kenyan banks (2014)Effects of e-banking on growt…Effects of E-Banking on Growth of Customer Base in Kenyan Banks (2014)Effects of E-Banking on Growt…Capacity development for the transformation of Africa (2014)Capacity development for the …Customer Satisfaction With Internet Banking Service Quality In The Ghanaian Banking Industry (2013)Customer Satisfaction With In…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)A National Customer Satisfaction Barometer: The Swedish Experience (1992)Cultures and Organizations: Software of the Mind. (1993)The Commitment-Trust Theory of Relationship Marketing (1994)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Adoption of Internet banking among sophisticated consumer segments in an advanced developing country (2004)Factors for Successful e‑Government Adoption: a Conceptual Framework (2007)Consumer acceptance of internet banking: the influence of internet trust (2008)The Effects of Business‐to‐Business E‐Commerce on Transaction Costs (2001)Information Technology Payoff in E-Business Environments: An International Perspective on Value Creation of E-Business in the Financial Services Industry (2004)The Process of Innovation Assimilation by Firms in Different Countries: A Technology Diffusion Perspective on E-Business (2006)What drives Malaysian m‐commerce adoption? An empirical analysis (2009)Determinants of user acceptance of Internet banking: an empirical study (2003)The economics of mobile payments: Understanding stakeholder issues for an emerging financial technology application (2007)Diffusion of Innovations 1 (2019)Effects of E-Banking Adoption on the Financial Performance of State-Owned Commercial Banks in Bangladesh (2021)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Information Technology: Toward A Unified View1 (2003)Does behavior of clients matter in adoption of internet banking? Evidence from Commercial Bank of Ethiopia (2018)Evaluation of Use Agent Proposal System Using Unified Theory of Acceptance and User Technology (UTAUT) Model (2018)The effect of Arabic language type on banking chatbots adoption (2023)Analyzing the Past to Prepare for the Future: Writing a Literature Review (2002)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Factors Influencing Satisfaction on E-Banking (2017)Demographic Influences on E-Payment Services (2018)Các nhân tố ảnh hưởng đến sự hài lòng của khách hàng cá nhân về dịch vụ Internet Banking của các ngân hàng thương mại tại Thành phố Hồ Chí Minh (2021)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Effect of technology adoption on operational efficiency of commercial banks in Kenya (2014)THE RELATIONSHIP BETWEEN ELECTRONIC BANKING AND LIQUIDITY OF DEPOSIT MONEY BANKS IN NIGERIA (2015)Experience in internet banking and performance of banks (2010)Adoption and use of SMS/Mobile banking services in Zimbabwe: an exploratory study (2011)The Effects of Extend Compatibility and Use Context on NFC Mobile Payment Adoption Intention (2016)
this work references cited by second hop

References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 2003Barriers to Internet banking adoption: a qualitative study among corporate customers in Thailand386 cited
  • 2003E‐Commerce and Development Report 2001198 cited
  • 2005Determinants of Internet and Cell Phone Banking Adoption inSouth Africa41 cited

Cited by

  • 2013Customer Satisfaction With Internet Banking Service Quality In The Ghanaian Banking Industry40 cited
  • 2016Exploring the Factors that Influence the Adoption of Internet Banking in Ghana22 cited
  • 2014Exploring Customer Dissatisfaction/Satisfaction and Complaining Responses among Bank Customers in Ghana21 cited
  • 2014Effects of E-Banking on Growth of Customer Base in Kenyan Banks15 cited
  • 2014Effects of e-banking on growth of customer base in kenyan banks15 cited
  • 2014Research Trends in the Diffusion of Internet Banking inDeveloping Countries5 cited
  • 2014Capacity development for the transformation of Africa4 cited

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