Public service logic: a systematic literature review

Abstract

The high level of interest in public service logic has increased the number of studies using this research stream. However, the unclear position of public service logic presents challenges in delineating its role within public administration management research. Thus, this paper systematizes the existing research, identifies the main research themes, and proposes several future research directions. This research provides a structured synthesis of the literature on public service logic, mapping its key conceptual and thematic configurations. The results show that although public service logic integrates the concepts of service and service-dominant logic, it is configured as a unique, distinct logic.

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