References

• 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
• 1962Power-Dependence Relations6,258 cited
• 2016Understanding Customer Experience Throughout the Customer Journey5,744 cited
• 1958Social Behavior as Exchange5,342 cited
• 2011Specification, evaluation, and interpretation of structural equation models3,734 cited
• 2003An examination of the effects of motivation and satisfaction on destination loyalty: a structural model3,379 cited
• 2018Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media2,791 cited
• 2000Quality, satisfaction and behavioral intentions2,686 cited
• 2009Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists2,574 cited
• 2013Structural Equation Modeling with Mplus2,058 cited
• 2011Determinants of consumer engagement in electronic word-of-mouth (eWOM) in social networking sites2,057 cited
• 2010Urban tourism research: Recent progress and current paradoxes983 cited
• 2012Social media as a destination marketing tool: its use by national tourism organisations970 cited
• 2015Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth