The Determinants of the Post-Adoption Satisfaction of Educators with an E-Learning System

A.K.M. Najmul Islam

59 citations0/0 files storedJournal of the Association for Information Systems

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Technology Adoption and User Behaviour Online and Blended Learning Technology-Enhanced Education Studies

Abstract

This paper examines factors that influence the post-adoption satisfaction of educators with e-learning systems. Based on the expectation-confirmation framework, we propose a research model that demonstrates how post-adoption beliefs affect post-adoption satisfaction. The model was tested at a university by educators (n = 175) who use an e-learning platform to conduct their teaching. The results suggest that post-adoption satisfaction is driven by confirmation, perceived system quality, perceived usefulness, perceived work compatibility and perceived support. These core determinants of satisfaction explained around 83% of the total variance of satisfaction in this study.

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 2003User Acceptance of Information Technology: Toward A Unified View1 2000A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update 1991Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model1

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