Measuring Training Effectiveness: Evidence from Malaysia

Abstract

Global issues have emphasized the importance of training effectiveness as the essence of developing and managing quality human resources. Hence, to reinforce the management and implementation of national public policy for Malaysia, an easier way of measuring training effectiveness should be determined. Unfortunately, the information of psychometric properties for general instrument to measure training effectiveness was limited. Therefore, the objective of this article is to discuss research findings on constructing a valid and reliable instrument to measure training effectiveness or the development of General Training Effectiveness Scale (GTES). Research was done through three studies including jury validation, pilot study, and actual study*. The development of GTES’s psychometric properties have included face validity, content validity, and constructs validity (including convergent, discriminant and nomological validity), as well as reliability and construct reliability. Data was analysed using reliability analysis, confirmatory factor analysis (CFA), and structural equation modelling (SEM) through SPSS and AMOS software. Significantly, the GTES as produced in this research can be used as an instrument to measure the effectiveness of training in private and public sector. Subsequently, this effort will support the improvement of quality human resources in public sector for effective national policies implementation.

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