Advising Clients to Apologize

Jonathan R. Cohen

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Legal Education and Practice Innovations Legal principles and applications Comparative International Legal Studies

Abstract

The article argues that lawyers should consider the possibility of advising clients to apologize for harms they commit, as in some cases apology may best serve their client's interests. The articles discusses some of the pros and cons to apology in the legal setting, as well as barriers that may inhibit apologies.

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2010When apologies work: How matching apology components to victims’ self-construals facilitates forgiveness 2003Apologies and Legal Settlement: An Empirical Examination 2010Why a concern for apologia and crisis communication?2010The acceptance of responsibility and expressions of regret in organizational apologies after a transgression 2006Exploration of the association between apology and forgiveness amongst victims of human rights violations 2002Apology in the criminal justice setting: evidence for including apology as an additional component in the legal system 2003Companies Can Apologize: Corporate Apologies and Legal Liability 2017Service crisis recovery and firm performance: insights from information breach announcements

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