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Calidad, productividad y competitividad: la salida de la crisis
0 references·16 citing·46 second hop
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  • 2010UN MODELO CAUSAL DE COMPETITIVIDAD EMPRESARIAL PLANTEADO DESDE LA VBR: CAPACIDADES DIRECTIVAS, DE INNOVACIÓN, MARKETING Y CALIDAD63 cited
  • 2008The moderating effect of organizational slack on the relation between perceptions of support for innovation and organizational climate52 cited
  • 2001The Ethical Dimension of Managerial Leadership Two Illustrative Case Studies in TQM49 cited
  • 2015Impact of 5S on productivity, quality, organizational climate and industrial safety in Caucho Metal Ltda49 cited
  • 2021La calidad como herramienta estratégica para la gestión empresarial44 cited
  • 2003An analysis of the relationship between quality and perceived innovation: “the case of financial firms”43 cited
  • 2014Evolución conceptual de los modelos de medición de la percepción de calidad del servicio: Una mirada desde la educación superior31 cited
  • 2021Corporate social responsibility model for a competitive and resilient hospitality industry30 cited
  • 2006Estudio bibliométrico de los modelos de medición del concepto de calidad percibida del servicio en Internet29 cited
  • 2018Calidad para la competitividad en las micro, pequeñas y medianas empresas, de la Ciudad de México28 cited
  • 2021Cultura organizacional y su relación con los sistemas de gestión: Una revisión bibliográfica27 cited
  • 2016TQM and business success26 cited
  • 2009

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Calidad de Servicio y Recurso Humano: Caso Estudio Tienda por Departamentos
26 cited
  • 2020Validación del instrumento de evaluación de desempeño de un sistema de gestión de calidad en una institución de educación superior26 cited
  • 2017Procedimiento para incrementar la gestión competitiva de las pequeñas y medianas empresas (PYMES) comerciales ecuatorianas25 cited
  • 2012Responsabilidad social empresarial en el sector turístico: Estudio de caso en empresa de alojamiento de la ciudad de Santa Marta, Colombia19 cited