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Mehrere Wege zu verschwendungsfreien Prozessen und Null-Fehler-Qualität: Einführung und Überblick über die Beiträge
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References

  • 2000Creating and managing a high-performance knowledge-sharing network: the Toyota case3,569 cited
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  • 2003Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions

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265 cited
  • 2005Implementation of TQM and lean Six Sigma tools in local government: a framework and a case study218 cited
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