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Die Bedeutung von Nutzungsprozessen für den Service Value · Study

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ChapterDie Bedeutung von Nutzungsprozessen für den Service Value

Lucas Pfisterer2014

Chapter2014

Die Bedeutung von Nutzungsprozessen für den Service Value

Lucas Pfisterer

13 citations·0/0 files stored·Springer eBooks

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Service and Product Innovation Customer Service Quality and Loyalty Corporate Governance and Management

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References

2003Evolving to a New Dominant Logic for Marketing 2007Service-dominant logic: continuing the evolution 2005Consumer Culture Theory (CCT): Twenty Years of Research 2007Managing the co-creation of value 2008On value and value co-creation: A service systems and service logic perspective 2012Critical service logic: making sense of value creation and co-creation 2008Service logic revisited: who creates value? And who co‐creates?1998Configuring value for competitive advantage: on chains, shops, and networks

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2015Customer usage processesarticle · 20 shared references 2013The S-D logic phenomenon-conceptualization and systematization by reviewing the literature of a decade(2004–2013)article · 19 shared references 2020Value co-creation and technological progression: a critical reviewarticle · 16 shared references 2016Dix ans de co-création de valeur : une revue intégrativearticle · 16 shared references 2015Value co-creation: Concept and contexts of application and studyarticle · 15 shared references 2015Roles and Resource Contributions of Customers in Value Co-creationarticle · 15 shared references

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Year2014

Typechapter

Published2014-01-01

VenueSpringer eBooks

Languagede

Citations13

Files0 public / 0

ShelfService and Product Innovation

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doi10.1007/978-3-658-02140-5_10

openalex_workW97155486

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