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Hosting Web Communities: Building Relationships, Increasing Customer Loyalty, and Maintaining A Competitive Edge
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Hosting Web Communities: Building Relationships, Increasing Customer Loyalty, and Maintaining A Competitive Edge (1998)Hosting Web Communities: Building Relatio…An Attraction–Selection–Attrition Theory of Online Community Size and Resilience1 (2014)An Attraction–Selection–Attri…The social and objective value of information in virtual investment communities (2013)The social and objective valu…Consumer engagement in a virtual brand community: An exploratory analysis (2011)Consumer engagement in a virt…The provision of online public goods: Examining social structure in an electronic network of practice (2009)The provision of online publi…A collaborative working tool for information systems integration and continuous improvement (2009)A collaborative working tool …Creating and sustaining successful knowledge management in purposeful communities‐summary of key experiences from pioneers (2008)Creating and sustaining succe…Growing online community: core conditions to support successful development of community in Internet-mediated communities of practice. (2007)Growing online community: cor…An Agent-Based Model To Understand Tradeoffs In Online Community Design (2007)An Agent-Based Model To Under…Virtual Community Attraction: Why People Hang Out Online (2006)Virtual Community Attraction:…Psychological Barriers: Lurker and Poster Motivation and Behavior in Online Communities (2006)Psychological Barriers: Lurke…Exploring Success Factors of Virtual Communities: The Perspectives of Members and Operators (2006)Exploring Success Factors of …Web-based support for creative collaboration (2005)Web-based support for creativ…The Community Model of Content Management (2005)The Community Model of Conten…Measuring the utilization of collaboration technology for knowledge development and exchange in virtual communities (2004)Measuring the utilization of …Peer-to-Peer beyond File Sharing (2002)Peer-to-Peer beyond File Shar…Virtual internet communities and commercial success: individual and community-level theory grounded in the atypical case of TimeZone.com (2001)Virtual internet communities …Business Models for Electronic Markets (1998)Net gain: Expanding markets through virtual communities (1999)Information Rules: A Strategic Guide to the Network Economy (2000)Outline of a Theory of Practice (1977)Foundations of social theory (1990)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dimensions of Leadership and Social Influence in Online Communities (2010)Organizational Social Network Research:Core Ideas and Key Debates (2010)Knowledge Collaboration in Online Communities (2011)Waves of change: Business evolution through information technology (1996)On the Art of Developing Partnerships (2006)Learning Without Onboarding: How Assessing and Evaluating Learning Benefits New Information Technology Hires (2013)Web 2.0 and Knowledge Sharing. A Literature Review (2022)Economic Action and Social Structure: The Problem of Embeddedness (1985)Building Theories from Case Study Research (1989)The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)Virtual Customer Environments: Testing a Model of Voluntary Participation in Value Co‐creation Activities (2009)Social capital and individual motivations on knowledge sharing: Participant involvement as a moderator (2010)The Discovery of Grounded Theory (2017)A Coefficient of Agreement for Nominal Scales (1960)The Measurement of Observer Agreement for Categorical Data (1977)Qualitative Data Analysis: An Expanded Sourcebook (1994)Being Immersed in Social Networking Environment: Facebook Groups, Uses and Gratifications, and Social Outcomes (2009)Introducing COBRAs (2011)Social motivations of live-streaming viewer engagement on Twitch (2018)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Commitment-Trust Theory of Relationship Marketing (1994)Evolving to a New Dominant Logic for Marketing (2003)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Understanding Customer Experience Throughout the Customer Journey (2016)The Virtual Community: Homesteading on the Electronic Frontier (1994)The Delphi technique as a forecasting tool: issues and analysis (1999)An Explorative Study of Korean Consumer Participation in Virtual Brand Communities in Social Network Sites (2010)The role of self-construal in consumers’ electronic word of mouth (eWOM) in social networking sites: A social cognitive approach (2012)Influence of consumer attitude toward online brand community on revisit intention and brand trust (2014)Communities of practice learning, meaning, and identity (1999)Cultivating Communities of Practice: A Guide to Managing Knowledge (2002)Cultivating Communities of Practice: A Guide to Managing Knowledge (2002)Exchange and Power in Social Life. (1965)The theory of planned behavior (1991)An Integrative Model Of Organizational Trust (1995)Research Note—The Impact of Community Commitment on Participation in Online Communities (2010)The impacts of information quality and system quality on users' continuance intention in information-exchange virtual communities: An empirical investigation (2012)Understanding user participation in online communities: A systematic literature review of empirical studies (2015)A Garbage Can Model of Organizational Choice (1972)Exploration and Exploitation in Organizational Learning (1991)Social Network Sites: Definition, History, and Scholarship (2007)A Design Theory for Digital Platforms Supporting Online Communities: A Multiple Case Study (2015)Are Social Media Emancipatory or Hegemonic? Societal Effects of Mass Media Digitization in the Case of the SOPA Discourse1 (2016)The digital transformation of the healthcare industry: exploring the rise of emerging platform ecosystems and their influence on the role of patients (2020)
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  • 2011Consumer engagement in a virtual brand community: An exploratory analysis3,416 cited
  • 2006Virtual Community Attraction: Why People Hang Out Online921 cited
  • 2001Virtual internet communities and commercial success: individual and community-level theory grounded in the atypical case of TimeZone.com423 cited
  • 2006Psychological Barriers: Lurker and Poster Motivation and Behavior in Online Communities245 cited
  • 2009The provision of online public goods: Examining social structure in an electronic network of practice208 cited
  • 2014An Attraction–Selection–Attrition Theory of Online Community Size and Resilience1114 cited
  • 2006Exploring Success Factors of Virtual Communities: The Perspectives of Members and Operators112 cited
  • 2004Measuring the utilization of collaboration technology for knowledge development and exchange in virtual communities10 cited
  • 2008Creating and sustaining successful knowledge management in purposeful communities‐summary of key experiences from pioneers9 cited
  • 2005The Community Model of Content Management9 cited
  • 2002Peer-to-Peer beyond File Sharing9 cited
  • 2007An Agent-Based Model To Understand Tradeoffs In Online Community Design8 cited
  • 2013The social and objective value of information in virtual investment communities8 cited

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  • 2005Web-based support for creative collaboration8 cited
  • 2007Growing online community: core conditions to support successful development of community in Internet-mediated communities of practice.8 cited
  • 2009A collaborative working tool for information systems integration and continuous improvement7 cited