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CONFIGURABILITY, MATURITY, AND VALUE CO- CREATION IN SAAS: AN EXPLORATORY CASE STUDY
16 references·2 citing·37 second hop
CONFIGURABILITY, MATURITY, AND VALUE CO- CREATION IN SAAS: AN EXPLORATORY CASE STUDY (2011)CONFIGURABILITY, MATURITY, AND VALUE CO- …Building theories from case study research (2009)Building theories from case s…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Qualitative inquiry and research design: Choosing among five approaches, 2nd ed. (2007)Qualitative inquiry and resea…From Value Chain to Value Network: (2006)From Value Chain to Value Net…Co-creation experiences: The next practice in value creation (2004)Co-creation experiences: The …An Exploratory Investigation of User Involvement in New Service Development (2002)An Exploratory Investigation …A customer‐oriented new service development process (2002)A customer‐oriented new servi…Mass customization: Literature review and research directions (2001)Mass customization: Literatur…Diagnosing Customer Value: Integrating the Value Process and Relationship Marketing (2001)Diagnosing Customer Value: In…Approaches to mass customization: configurations and empirical validation (2000)Approaches to mass customizat…Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (1996)Know Your Customer: New Appro…From value chain to value constellation: designing interactive strategy. (1993)From value chain to value con…The Case Research Strategy in Studies of Information Systems (1987)The Case Research Strategy in…A Generic Concept of Marketing (1972)A Generic Concept of MarketingBroadening the Concept of Marketing (1969)Broadening the Concept of Mar…A BEHAVIORAL MODEL OF RATIONAL CHOICE (1955)A BEHAVIORAL MODEL OF RATIONA…Effects of Mass Customization on Sustainability: A Literature-Based Analysis (2018)Effects of Mass Customization…Determinants of SaaS ERP Systems Adoption (2013)Determinants of SaaS ERP Syst…Zero Quality Control: Source Inspection and the Poka-Yoke System (1986)The machine that changed the world (1992)Enterprise modeling and integration : principles and applications (1996)Responsive supply chain: A competitive strategy in a networked economy☆ (2007)The mass customization decade: An updated review of the literature (2012)The Fourth Industrial Revolution (Industry 4.0): A Social Innovation Perspective (2017)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The experience economy: work is theatre & every business a stage (1999)Co‐creating unique value with customers (2004)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Customer Engagement (2011)Evolving to a New Dominant Logic for Marketing (2003)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Institutions and axioms: an extension and update of service-dominant logic (2015)Strategy and Structure: Chapters in the History of the American Industrial Enterprise (1962)Organization and environment (1967)Case Study Research: Design and Methods (1984)Studying Information Technology in Organizations: Research Approaches and Assumptions (1991)Interpretive case studies in IS research: nature and method (1995)A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems1 (1999)The External Control of Organizations. (1978)Developing Buyer-Seller Relationships (1987)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)On value and value co-creation: A service systems and service logic perspective (2008)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Framing of Decisions and the Psychology of Choice (1981)Exploration and Exploitation in Organizational Learning (1991)Residents' perceptions on tourism impacts (1992)Consumer Value: A Framework for Analysis and Research (1999)Theory Building From Cases: Opportunities And Challenges (2007)The qualitative research interview (2011)Positioning and Presenting Design Science Research for Maximum Impact1 (2013)Justifying Knowledge, Justifying Method, Taking Action: Epistemologies, Methodologies, and Methods in Qualitative Research (2007)Consumer engagement in online brand communities: a social media perspective (2015)Characterising and justifying sample size sufficiency in interview-based studies: systematic analysis of qualitative health research over a 15-year period (2018)
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References

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  • 2009Building theories from case study research11,299 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2004Co-creation experiences: The next practice in value creation6,502 cited
  • 2007Qualitative inquiry and research design: Choosing among five approaches, 2nd ed.5,004 cited
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  • 1993From value chain to value constellation: designing interactive strategy.2,050 cited
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  • 2001Diagnosing Customer Value: Integrating the Value Process and Relationship Marketing638 cited
  • 2006From Value Chain to Value Network:624 cited
  • 2002An Exploratory Investigation of User Involvement in New Service Development605 cited

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  • 2002A customer‐oriented new service development process600 cited
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    • 2013Determinants of SaaS ERP Systems Adoption17 cited
    • 2018Effects of Mass Customization on Sustainability: A Literature-Based Analysis10 cited