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Impact of Mobile Banking on Service Delivery in the Nigerian Commercial Banks
14 references·7 citing·50 second hop
Impact of Mobile Banking on Service Delivery in the Nigerian Commercial Banks (2013)Impact of Mobile Banking on Service Deliv…Usage Patterns of Electronic Banking Services by UrbanEducated Customers: Glimpses from India (2011)Usage Patterns of Electronic …Predicting young consumers' take up of mobile banking services (2010)Predicting young consumers' t…Adoption of e-procurement and participation of e-marketplace on firm performance: Trust as a moderator (2010)Adoption of e-procurement and…Mobile Data Service Demographics in Urban China (2009)Mobile Data Service Demograph…Consumers’ attitudes towards online and mobile banking in China (2005)Consumers’ attitudes towards …Toward an understanding of the behavioral intention to use mobile banking (2004)Toward an understanding of th…Assessment of today's mobile banking spplications from the view of customer requirements (2004)Assessment of today's mobile …Mobile banking: concept and potential (2003)Mobile banking: concept and p…Computing Productivity: Firm-Level Evidence (2003)Computing Productivity: Firm-…Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Service Quality Delivery thro…Gender differences in the perceived risk of buying online and the effects of receiving a site recommendation (2002)Gender differences in the per…CONSUMER PERCEPTIONS OF SERVICE QUALITY IN INTERNET-BASED ELECTRONIC COMMERCE (2001)CONSUMER PERCEPTIONS OF SERVI…The Resurgence of Growth in the Late 1990s: Is Information Technology the Story? (2000)The Resurgence of Growth in t…Understanding Post-Adoption Behavior in the Context of Online Services (1998)Understanding Post-Adoption B…The impact of digitalization on the banking sector: Evidence from fintech countries (2023)The impact of digitalization …The Effect of Using Mobile Banking Services Applications on Electronic Word of Mouth: The Mediating Role of Perceived Trust (2019)The Effect of Using Mobile Ba…Effects of Demographic Factors on Customers’ Mobile Banking Services Adoption in Nigeria (2019)Effects of Demographic Factor…Cashless Policy and Financial Performance of Deposit Money Banks in Nigeria (2019)Cashless Policy and Financial…The Impact of Electronic Banking and Information Technology on the Employees of Banking Sector (2017)The Impact of Electronic Bank…Impact of Dimensions of Mobile Banking on User Satisfaction (2016)Impact of Dimensions of Mobil…Predictors of Users’ Satisfaction with E-payment System: a Case Study of Staff at the University of Ilorin, Nigeria (2015)Predictors of Users’ Satisfac…The Strength of Weak Ties (1973)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Measuring Service Quality: A Reexamination and Extension (1992)Reconceptualizing Compatibility Beliefs in Technology Acceptance Research1 (2006)Physicians' resistance toward healthcare information technology: a theoretical model and empirical test (2007)The dynamic effect of interactivity on customer engagement behavior through tie strength: Evidence from live streaming commerce platforms (2020)The theory of planned behavior (1991)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Mobile banking innovators and early adopters: How they differ from other online users? (2008)Three decades of research on consumer adoption and utilization of electronic banking channels: A literature analysis (2012)Diffusion of Innovations 1 (2019)Understanding the intention to use mobile banking by existing online banking customers: an empirical study (2020)Individual Trust in Online Firms: Scale Development and Initial Test (2002)Determinants of user acceptance of Internet banking: an empirical study (2003)Understanding factors affecting trust in and satisfaction with mobile banking in Korea: A modified DeLone and McLean’s model perspective (2009)Factors Affecting Individuals to Adopt Mobile Banking: Empirical Evidence from the Utaut Model (2012)Extending the understanding of mobile banking adoption: When UTAUT meets TTF and ITM (2014)Technical Change and the Aggregate Production Function (1957)The productivity paradox of information technology (1993)Frictionless Commerce? A Comparison of Internet and Conventional Retailers (2000)Raising the Speed Limit: U.S. Economic Growth in the Information Age (2000)Skill‐Biased Technological Change and Rising Wage Inequality: Some Problems and Puzzles (2002)The Knowledge Economy (2004)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Mobile-banking adoption by Iranian bank clients (2012)Adoption readiness, personal innovativeness, perceived risk and usage intention across customer groups for mobile payment services in India (2014)Determining factors in the adoption and recommendation of mobile wallet services in India: Analysis of the effect of innovativeness, stress to use and social influence (2019)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Acceptance of blog usage: The roles of technology acceptance, social influence and knowledge sharing motivation (2008)Integrating TTF and UTAUT to explain mobile banking user adoption (2010)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)An Updated and Streamlined Technology Readiness Index (2014)Components of perceived risk in product purchase: A cross-validation. (1974)The Role of Risk in Consumer Behavior (1974)Gender differences in risk taking: A meta-analysis. (1999)The role of social presence in establishing loyalty in e-Service environments (2006)ONLINE SHOPPING ACCEPTANCE MODEL — A CRITICAL SURVEY OF CONSUMER FACTORS IN ONLINE SHOPPING (2007)Increasing Returns and Long-Run Growth (1986)Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations (1991)Initial conditions and moment restrictions in dynamic panel data models (1998)Does the “New Economy” Measure up to the Great Inventions of the Past? (2000)Americans Do IT Better: US Multinationals and the Productivity Miracle (2012)Risk Sharing and Transactions Costs: Evidence from Kenya's Mobile Money Revolution (2013)Literature review of mobile banking and individual performance (2017)Understanding mobile banking individual performance (2017)The influence of e-banking service quality on customer loyalty (2019)
this work references cited by second hop

References

  • 2002Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge2,727 cited
  • 2004Toward an understanding of the behavioral intention to use mobile banking1,963 cited
  • 2000The Resurgence of Growth in the Late 1990s: Is Information Technology the Story?1,844 cited
  • 2003Computing Productivity: Firm-Level Evidence1,448 cited
  • 2002Gender differences in the perceived risk of buying online and the effects of receiving a site recommendation954 cited
  • 2005Consumers’ attitudes towards online and mobile banking in China765 cited
  • 2010Predicting young consumers' take up of mobile banking services640 cited
  • 1998Understanding Post-Adoption Behavior in the Context of Online Services571 cited
  • 2003Mobile banking: concept and potential296 cited
  • 2004Assessment of today's mobile banking spplications from the view of customer requirements197 cited
  • 2010Adoption of e-procurement and participation of e-marketplace on firm performance: Trust as a moderator172 cited
  • 2001CONSUMER PERCEPTIONS OF SERVICE QUALITY IN INTERNET-BASED ELECTRONIC COMMERCE102 cited
  • 2009Mobile Data Service Demographics in Urban China79 cited
  • 2011Usage Patterns of Electronic Banking Services by UrbanEducated Customers: Glimpses from India77 cited

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Cited by

  • 2017The Impact of Electronic Banking and Information Technology on the Employees of Banking Sector39 cited
  • 2023The impact of digitalization on the banking sector: Evidence from fintech countries31 cited
  • 2016Impact of Dimensions of Mobile Banking on User Satisfaction27 cited
  • 2019The Effect of Using Mobile Banking Services Applications on Electronic Word of Mouth: The Mediating Role of Perceived Trust25 cited
  • 2019Effects of Demographic Factors on Customers’ Mobile Banking Services Adoption in Nigeria25 cited
  • 2015Predictors of Users’ Satisfaction with E-payment System: a Case Study of Staff at the University of Ilorin, Nigeria23 cited
  • 2019Cashless Policy and Financial Performance of Deposit Money Banks in Nigeria22 cited