References

• 1969A Ladder Of Citizen Participation17,032 cited
• 1998The Art of the State: Culture, Rhetoric, and Public Management888 cited
• 2003Sources of Public Service Improvement: A Critical Review and Research Agenda685 cited
• 2010The Big Question for Performance Management: Why Do Managers Use Performance Information?663 cited
• 2007What happens when transparency meets blame-avoidance?573 cited
• 2002Concepts and Indicators of Local Authority Performance: An Evaluation of the Statutory Frameworks in England and Wales331 cited
• 2000A systems perspective of performance management in public sector organisations302 cited
• 2007Public Service Management by Numbers: Why Does it Vary? Where Has it Come From? What Are the Gaps and the Puzzles?260 cited
• 2010Performance Regimes Amidst Governance Complexity242 cited
• 2007Centralization, Organizational Strategy, and Public Service Performance219 cited
• 2013The logics of performance management212 cited
• 1997The tides of reform: making government work, 1945-1995210 cited
• 1978Citizen Participation: Can We Measure Its Effectiveness?187 cited
• 2003Measuring Government in the Early Twentieth Century184 cited
• 2012Does Involvement in Performance Management Routines Encourage Performance Information Use? Evaluating GPRA and PART