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A framework for the evaluation of winery servicescapes: A New Zealand case

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References

1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses4,950 cited
2002The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions2,256 cited
1994The Influence of Store Environment on Quality Inferences and Store Image1,538 cited
1996The effect of the servicescape on customers’ behavioral intentions in leisure service settings861 cited
2003Food Tourism Around the World development, management and markets703 cited
2003Social-Servicescape Conceptual Model576 cited
2006Wine Tourism Research: The State of Play313 cited
2009Wine Tourism Around the World245 cited
1997Perceptual Dififerences Among Visitor Groups to Wineries215 cited
1995Opportunities and Pitfalls of Tourism in a Developing Wine Industry214 cited
2002Wine production as a service experience – the effects of service quality on wine sales193 cited
2006Global wine tourism: research, management and marketing168 cited
2009Wine tourism in New Zealand151 cited
2004The Post‐visit Consumer Behaviour of New Zealand Winery Visitors

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126 cited

2001Lifestyle Behaviours of New Zealand Winery Visitors: Wine Club Activities, Wine Cellars and Place of Purchase59 cited

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