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Understanding Brand Loyalty in Professional Sport: Examining the Link Between Brand Associations and Brand Loyalty
16 references·16 citing·41 second hopsampled
Understanding Brand Loyalty in Professional Sport: Examining the Link Between Brand Associations and Brand Loyalty (2001)Understanding Brand Loyalty in Profession…An Examination of Selected Marketing Mix Elements and Brand Equity (2000)An Examination of Selected Ma…The Role of Emotions in Marketing (1999)The Role of Emotions in Marke…The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)The Different Roles of Satisf…Principles and Practice of Structural Equation Modeling (1998)Principles and Practice of St…Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…Strategic Brand Management: Building, Measuring, and Managing Brand Equity (1997)Strategic Brand Management: B…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…Alumni and their alma mater: A partial test of the reformulated model of organizational identification (1992)Alumni and their alma mater: …The Elaboration Likelihood Model of Persuasion (1986)The Elaboration Likelihood Mo…Strategic Brand Concept-Image Management (1986)Strategic Brand Concept-Image…Mail and Telephone Surveys: The Total Design Method. (1979)Mail and Telephone Surveys: T…Attitude-behavior relations: A theoretical analysis and review of empirical research. (1977)Attitude-behavior relations: …Basking in reflected glory: Three (football) field studies. (1976)Basking in reflected glory: T…Introduction to research in education (1972)Introduction to research in e…Attitudes versus Actions: The Relationship of Verbal and Overt Behavioral Responses to Attitude Objects (1969)Attitudes versus Actions: The…Social media content strategy for sport clubs to drive fan engagement (2021)Social media content strategy…Determining customer satisfaction and loyalty from a value co-creation perspective (2019)Determining customer satisfac…We love to hate them! Social media-based anti-brand communities in professional football (2016)We love to hate them! Social …How context shapes value co-creation: spectator experience of sport events (2016)How context shapes value co-c…Linkages of retailer awareness, retailer association, retailer perceived quality and retailer loyalty with purchase intention: A study of Indian food retail brands (2014)Linkages of retailer awarenes…Branding athletes: Exploration and conceptualization of athlete brand image (2013)Branding athletes: Exploratio…Athlete brand image: scale development and model test (2013)Athlete brand image: scale de…The influence of involvement, following sport and fan identification on fan loyalty: an Australian perspective (2012)The influence of involvement,…Sporting Facebook: A Content Analysis of NCAA Organizational Sport Pages and Big 12 Conference Athletic Department Pages (2011)Sporting Facebook: A Content …Physical and social atmospheric effects in hedonic service consumption: customers' roles at sporting events (2011)Physical and social atmospher…Exploring the relationship between involvement, fan attraction, psychological commitment and behavioural loyalty in a sports spectator context (2010)Exploring the relationship be…An integrative framework linking brand associations and brand loyalty in professional sports (2007)An integrative framework link…Customer‐based brand equity in the team sport industry (2005)Customer‐based brand equity i…The Fan Attitude Network (FAN) Model: Exploring Attitude Formation and Change among Sport Consumers (2004)The Fan Attitude Network (FAN…Exploring Origins of Involvement: Understanding the Relationship Between Consumer Motives and Involvement with Professional Sport Teams (2004)Exploring Origins of Involvem…Understanding Consumer Support: Extending the Sport Interest Inventory (SII) to Examine Individual Differences among Women's Professional Sport Consumers (2003)Understanding Consumer Suppor…A Theory of Cognitive Dissonance (1957)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)The Persuasion Knowledge Model: How People Cope with Persuasion Attempts (1994)Communication and Persuasion: Central and Peripheral Routes to Attitude Change (2015)Using social and behavioural science to support COVID-19 pandemic response (2020)Nature of Prejudice (1954)The Handbook of Social Psychology (1969)From Intentions to Actions: A Theory of Planned Behavior (1985)The theory of planned behavior (1991)Structural equation modeling in practice: A review and recommended two-step approach. (1988)The Commitment-Trust Theory of Relationship Marketing (1994)The Behavioral Consequences of Service Quality (1996)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)The Social Psychology of Organizations. (1979)Leadership and Performance beyond Expectations (1987)Organizational Images and Member Identification (1994)TOWARD A STEWARDSHIP THEORY OF MANAGEMENT (1997)Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)The Social Identity Theory of Intergroup Behavior (2004)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Whence Consumer Loyalty? (1999)Whence Consumer Loyalty? (1999)An examination of the effects of motivation and satisfaction on destination loyalty: a structural model (2003)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Dimensions of Brand Personality (1997)Qualitative-Quantitative Research Methodology: Exploring the Interactive Continuum (1999)Ensuring the Quality of the Findings of Qualitative Research: Looking at Trustworthiness Criteria (2014)The Advantages and Disadvantages of Using Qualitative and Quantitative Approaches and Methods in Language “Testing and Assessment” Research: A Literature Review (2016)Multidimensional Assessment of Emotion Regulation and Dysregulation: Development, Factor Structure, and Initial Validation of the Difficulties in Emotion Regulation Scale (2003)Structural Equation Modelling: Guidelines for Determining Model Fit (2008)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Understanding Customer Experience Throughout the Customer Journey (2016)Methods of coping with social desirability bias: A review (1985)Incivility in the workplace: Incidence and impact. 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References

  • 1998Principles and Practice of Structural Equation Modeling36,041 cited
  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
  • 1986The Elaboration Likelihood Model of Persuasion8,811 cited
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  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 1992Alumni and their alma mater: A partial test of the reformulated model of organizational identification5,770 cited
  • 1979Mail and Telephone Surveys: The Total Design Method.5,023 cited
  • 1999The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships4,897 cited
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  • 1999The Role of Emotions in Marketing3,295 cited
  • 1976Basking in reflected glory: Three (football) field studies.2,360 cited
  • 1986Strategic Brand Concept-Image Management

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2,198 cited
  • 1969Attitudes versus Actions: The Relationship of Verbal and Overt Behavioral Responses to Attitude Objects2,151 cited
  • Cited by

    • 2004Exploring Origins of Involvement: Understanding the Relationship Between Consumer Motives and Involvement with Professional Sport Teams330 cited
    • 2013Branding athletes: Exploration and conceptualization of athlete brand image308 cited
    • 2005Customer‐based brand equity in the team sport industry226 cited
    • 2013Athlete brand image: scale development and model test204 cited
    • 2007An integrative framework linking brand associations and brand loyalty in professional sports187 cited
    • 2003Understanding Consumer Support: Extending the Sport Interest Inventory (SII) to Examine Individual Differences among Women's Professional Sport Consumers169 cited
    • 2011Sporting Facebook: A Content Analysis of NCAA Organizational Sport Pages and Big 12 Conference Athletic Department Pages167 cited
    • 2021Social media content strategy for sport clubs to drive fan engagement154 cited
    • 2011Physical and social atmospheric effects in hedonic service consumption: customers' roles at sporting events152 cited
    • 2019Determining customer satisfaction and loyalty from a value co-creation perspective138 cited
    • 2004The Fan Attitude Network (FAN) Model: Exploring Attitude Formation and Change among Sport Consumers128 cited
    • 2010Exploring the relationship between involvement, fan attraction, psychological commitment and behavioural loyalty in a sports spectator context114 cited
    • 2014Linkages of retailer awareness, retailer association, retailer perceived quality and retailer loyalty with purchase intention: A study of Indian food retail brands113 cited
    • 2016We love to hate them! Social media-based anti-brand communities in professional football113 cited
    • 2012The influence of involvement, following sport and fan identification on fan loyalty: an Australian perspective110 cited
    • 2016How context shapes value co-creation: spectator experience of sport events108 cited