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New Trends in Innovation and Customer Relationship Management: A Challenge for Market Researchers
16 references·16 citing·35 second hopsampled
New Trends in Innovation and Customer Relationship Management: A Challenge for Market Researchers (2008)New Trends in Innovation and Customer Rel…Social Construction of Reality (2020)Social Construction of RealityReflective Practitioner (2014)Reflective PractitionerDoing Action Research in Your Own Organization (2014)Doing Action Research in Your…Handbook of action research (2006)Handbook of action researchFirm resources and sustained competitive advantage (2004)Firm resources and sustained …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Deliberate Learning and the Evolution of Dynamic Capabilities (2002)Deliberate Learning and the E…Soft systems methodology: a thirty year retrospective (2000)Soft systems methodology: a t…E-tribalized marketing?: the strategic implications of virtual communities of consumption (1999)E-tribalized marketing?: the …Organizational Learning: A Theory of Action Perspective (1997)Organizational Learning: A Th…Qualitative Methods in Management Research. (1993)Qualitative Methods in Manage…The Reflective Practitioner (1992)The Reflective PractitionerFirm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …A Generic Concept of Marketing (1972)A Generic Concept of MarketingThe Social Construction of Reality (1967)The Social Construction of Re…Resolving Social Conflicts: Selected Papers on Group Dynamics. (1948)Resolving Social Conflicts: S…A study on the revolution of consumer relationships as a combination of human interactions and digital transformations (2021)A study on the revolution of …The role of IT practices in facilitating relational and trust capital for superior innovation performance: the case of Taiwanese companies (2020)The role of IT practices in f…Does open innovation always work? The role of complementary assets (2020)Does open innovation always w…What drives customer Re-engagement? The foundational role of the sales-service interplay in episodic value co-creation (2019)What drives customer Re-engag…The effect of IC components on innovation performance in Serbian companies (2018)The effect of IC components o…CRM System: the Role of Dynamic Capabilities in creating Innovation Capability (2018)CRM System: the Role of Dynam…Consumer Co-Creation: An Opportunity to Humanise the New Product Development Process (2017)Consumer Co-Creation: An Oppo…Mobile environments and innovation co-creation processes & ecosystems (2015)Mobile environments and innov…Co-innovation: the role of online communities (2014)Co-innovation: the role of on…Extending customer relationship management: from empowering firms to empowering customers (2013)Extending customer relationsh…Customer relationship management: the evolving role of customer data (2013)Customer relationship managem…Co-creation with Consumers: Who has the Competence and Wants to Cooperate? (2013)Co-creation with Consumers: W…Moderating Effects of Nationality and Product Category on the Relationship between Innovation and Customer Equity in K orea and C hina (2012)Moderating Effects of Nationa…Intellectual property management practices at small and medium-sized enterprises (2012)Intellectual property managem…Linking Technological Innovation, Technology Strategy and Organizational Factors (2011)Linking Technological Innovat…Client's championing characteristics that promote construction innovation (2011)Client's championing characte…A resource‐based view of the firm (1984)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Dynamic capabilities and strategic management (1997)The dynamic resource‐based view: capability lifecycles (2003)Understanding dynamic capabilities (2003)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of the Growth of the Firm (1995)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)The Structure of Scientific Revolutions (1963)Qualitative research and evaluation methods (1980)Handbook of Qualitative Research (1994)Burnout in Organizational Life (2004)A guide for naming research studies in Psychology (2007)Organizational Change and Managerial Sensemaking: Working Through Paradox (2008)Grounded Theory in Management Research (2003)Case Study: A Strategic Research Methodology (2008)FEDS: a Framework for Evaluation in Design Science Research (2014)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)Psychological Safety and Learning Behavior in Work Teams (1999)Staged Authenticity: Arrangements of Social Space in Tourist Settings (1973)Political Science and the Three New Institutionalisms (1996)World Society and the Nation‐State (1997)Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation (1991)A Dynamic Theory of Organizational Knowledge Creation (1994)Technological Pedagogical Content Knowledge: A Framework for Teacher Knowledge (2006)
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References

  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1967The Social Construction of Reality13,820 cited
  • 1997Organizational Learning: A Theory of Action Perspective11,107 cited
  • 2014Reflective Practitioner8,325 cited
  • 2002Deliberate Learning and the Evolution of Dynamic Capabilities6,953 cited
  • 2020Social Construction of Reality4,707 cited
  • 2006Handbook of action research2,381 cited
  • 1993Qualitative Methods in Management Research.2,306 cited
  • 1999E-tribalized marketing?: the strategic implications of virtual communities of consumption1,498 cited
  • 1972A Generic Concept of Marketing1,427 cited
  • 2014Doing Action Research in Your Own Organization1,388 cited
  • 2000Soft systems methodology: a thirty year retrospective1,272 cited
  • 1992The Reflective Practitioner1,004 cited
  • 1948Resolving Social Conflicts: Selected Papers on Group Dynamics.755 cited

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Cited by

  • 2013Co-creation with Consumers: Who has the Competence and Wants to Cooperate?89 cited
  • 2014Co-innovation: the role of online communities81 cited
  • 2011Client's championing characteristics that promote construction innovation67 cited
  • 2017Consumer Co-Creation: An Opportunity to Humanise the New Product Development Process61 cited
  • 2015Mobile environments and innovation co-creation processes & ecosystems58 cited
  • 2020The role of IT practices in facilitating relational and trust capital for superior innovation performance: the case of Taiwanese companies56 cited
  • 2013Customer relationship management: the evolving role of customer data55 cited
  • 2020Does open innovation always work? The role of complementary assets53 cited
  • 2018The effect of IC components on innovation performance in Serbian companies49 cited
  • 2012Intellectual property management practices at small and medium-sized enterprises48 cited
  • 2021A study on the revolution of consumer relationships as a combination of human interactions and digital transformations44 cited
  • 2011Linking Technological Innovation, Technology Strategy and Organizational Factors44 cited
  • 2019What drives customer Re-engagement? The foundational role of the sales-service interplay in episodic value co-creation41 cited
  • 2018CRM System: the Role of Dynamic Capabilities in creating Innovation Capability38 cited
  • 2013Extending customer relationship management: from empowering firms to empowering customers36 cited
  • 2012Moderating Effects of Nationality and Product Category on the Relationship between Innovation and Customer Equity in K orea and C hina35 cited