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A study of the impact of TQM on organizational performance of the Telecommunication Industry in Iran
16 references·1 citing·51 second hop
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References

  • 2003The relationship between total quality management practices and their effects on firm performance1,895 cited
  • 1995Total Quality Management: Empirical, Conceptual, and Practical Issues1,630 cited
  • 2005Relationship between innovativeness, quality, growth, profitability, and market value1,018 cited
  • 1994A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD971 cited
  • 1997Does Implementing an Effective TQM Program Actually Improve Operating Performance? Empirical Evidence from Firms That Have Won Quality Awards842 cited
  • 2004A Meta-analysis of Innovation and Organizational Size607 cited
  • 2000IS CEO PAY IN HIGH-TECHNOLOGY FIRMS RELATED TO INNOVATION?603 cited
  • 2010Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms601 cited
  • 2003The relationship between TQM practices, quality performance, and innovation performance584 cited
  • 2003Organizational learning from performance feedback a behavioral perspective on innovation and change468 cited
  • 2004Soft TQM, hard TQM, and organisational performance relationships: an empirical investigation443 cited
  • 2009The impact of “soft” and “hard” TQM elements on quality management results404 cited
  • 2006An analysis of the relationship between TQM implementation and organizational performance402 cited

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  • 2005Critical linkages among TQM factors and business results390 cited
  • 2009Critical success factors for TQM implementation and their impact on performance of SMEs386 cited
  • 2003Why Total Quality Management Programs Do Not Persist: The Role of Management Quality and Implications for Leading a TQM Transformation*364 cited
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    • 2023Examining the role of responsible management, CSR, and TQM in enhancing renewable energy projects: An empirical analysis27 cited