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Integrating Outsourcing in the Maintenance Process
5 references·0 citing·17 second hop
Integrating Outsourcing in the Maintenance Process (2002)Integrating Outsourcing in the Maintenanc…The IT Service Capability Maturity Model. (1999)The IT Service Capability Mat…Outsourcing information technology, systems, and services (1998)Outsourcing information techn…Information System Outsourcing Decision Making (1997)Information System Outsourcin…Information systems outsourcing (1996)Information systems outsourci…Management strategies for information technology (1990)Management strategies for inf…Towards mature IT services (1998)Managing change in process and people: Combining a maturity model with a competency-based approach (2003)Specification of service level agreements, clarifying concepts on the basis of practical research (2003)World-class knowledge management: A proposed framework (2004)A Process Capability Approach to Information Systems Effectiveness Evaluation (2006)Alignment Between Business and IS Strategies: A Study of Prospectors, Analyzers, and Defenders (2001)Effect of Information Systems Resources and Capabilities on Firm Performance: A Resource-Based Perspective (2005)Types of Information Technology Capabilities and Their Role in Competitive Advantage: An Empirical Study (2005)Measuring user satisfaction in an outsourcing environment (1997)Managing IT Outsourcing Risk: Lessons Learned (2002)Identifying risk factors of IT outsourcing using interdependent information: An extended DEMATEL method (2011)A review of methods supporting supplier selection (2001)Transforming local e-government services: the use of application service providers (2001)Supplier selection and order lot sizing modeling: A review (2006)Exploring ASP as sourcing strategy: theoretical perspectives, propositions for practice (2002)Innovation is not enough: climates for initiative and psychological safety, process innovations, and firm performance (2002)IT outsourcing configuration: Research into defining and designing outsourcing arrangements (2005)
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References

  • 1990Management strategies for information technology1,045 cited
  • 1998Outsourcing information technology, systems, and services158 cited
  • 1997Information System Outsourcing Decision Making85 cited
  • 1996Information systems outsourcing71 cited
  • 1999The IT Service Capability Maturity Model.39 cited

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