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What Management Is: How It Works and Why It's Everyone's Business
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  • 2016The Study of New National Institutional Ranking System Using ABCD Framework112 cited
  • 2004Managing the trade-off between relationships and value networks. Towards a value-based approach of customer relationship management in business-to-business markets83 cited
  • 2007Balanced scorecard andhoshin kanri: dynamic capabilities for managing strategic fit70 cited
  • 2014Effective Public Relations Leadership in Organizational Change: A Study of Multinationals in Mainland China54 cited
  • 2010Hitting the Target…but Missing the Point: Resolving the Paradox of Strategic Transition54 cited
  • 2002Learning from experience: five challenges for retailers44 cited
  • 2008Cognitive styles and managerial behaviour: a qualitative study42 cited
  • 2007Assessing the management status of South Africa38 cited
  • 2014Managerialism: Born in the USAConfronting Managerialism: How the Business Elite and Their Schools Threw Our Lives Out of Balance, by LockeRobert R. and SpenderJ.-C.. London & New York: Zed Books, 2011.Managerialism: A Critique of an Ideology, by KlikauerThomas. London & New York: Palgrave Macmillan, 2013.38 cited
  • 2020Perceived Export Performance: A Contingent Measurement Approach34 cited
  • 2003Leadership, an essential requirement for effecting change in media companies: An analysis of the Spanish market29 cited
  • 2014Key indicators for organizational performance measurement24 cited

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  • 2022Performance measurement of lean supply chain management: a balanced scorecard proposal23 cited
  • 2019A preliminary theory of managerialism as an ideology21 cited
  • 2020A new approach to performance measurement using standards: a case of translating strategy to operations19 cited
  • 2008Management and leadership: buccaneering or science?19 cited