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Exploring total quality management for information systems in Indian firms
11 references·11 citing·44 second hop
Exploring total quality management for information systems in Indian firms (2006)Exploring total quality management for in…An empirical study on quality management practices in Shanghai manufacturing industries (2000)An empirical study on quality…Examining information systems outsourcing: a case study from the United Kingdom (1998)Examining information systems…A comparative study of quality practices and results in India, China and Mexico (1997)A comparative study of qualit…Development and Validation of TQM Implementation Constructs (1996)Development and Validation of…Total Quality Management: Empirical, Conceptual, and Practical Issues (1995)Total Quality Management: Emp…THE CONTRIBUTIONS OF TOTAL QUALITY MANAGEMENT TO A THEORY OF WORK PERFORMANCE (1994)THE CONTRIBUTIONS OF TOTAL QU…MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT (1994)MANAGEMENT THEORY AND TOTAL Q…A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD (1994)A THEORY OF QUALITY MANAGEMEN…Out of the Crisis (1982)Out of the CrisisThose Who Can, Teach (1972)Those Who Can, TeachHuman factors in quality assurance (1969)Human factors in quality assu…Organizational Performance and Sustainability in Manufacturing and Service through TQM Implementation (2020)Organizational Performance an…The moderating effect of structural barriers on TQM-performance relationship in Egyptian service organizations (2018)The moderating effect of stru…Impact of total quality services on financial performance: role of service profit chain (2017)Impact of total quality servi…Enhancing customer satisfaction through total quality management practices – an empirical examination (2017)Enhancing customer satisfacti…Impact of quality management practices on performance stimulating growth (2016)Impact of quality management …Identification of total quality management enablers and information technology resources for ICT industry: a Pareto analysis approach (2015)Identification of total quali…Exploring Quality Management Practices and Its Pattern Analysis in Indian Service SMEs (2015)Exploring Quality Management …The IEQMS model for augmenting quality in engineering institutions – an interpretive structural modelling approach (2014)The IEQMS model for augmentin…An instrument for measuring the key practices of total quality management in ICT industry: an empirical study in India (2012)An instrument for measuring t…Total Quality Management and Service Quality: An Exploratory Study of Management Practices and Barriers in Service Industries (2011)Total Quality Management and …Voyage of marketing thought from a barter system to a customer centric one (2009)Voyage of marketing thought f…Quality Is Free: The Art of Making Quality Certain (1979)Quality, productivity, and competitive position (1982)The Management of Innovation (1994)A meta‐analysis of quality measures in manufacturing system (2007)Improving operational and business performance in the petroleum industry through quality management (2011)Quality management: a cross‐cultural perspective based on the GLOBE framework (2011)Leadership and Performance beyond Expectations (1987)The deming management method (1990)Organizational culture and leadership (1993)PERFORMANCE EVALUATION IN WORK SETTINGS (1998)Performance Concepts and Performance Theory (2002)Conceptual Frameworks of Individual Work Performance (2011)The Essence of Total Quality Management (1993)Does ISO 9000 have an effect on quality management practices? An international empirical study (1997)Environmental management system adoption by Australasian organisations: part 1: reasons, benefits and impediments (2002)ISO 9000 and TQM: substitutes or complementaries? (2004)A triple analysis of ISO 9000 effects on company performance (2007)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)MANAGEMENT FASHION (1996)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Defining and developing measures of lean production (2007)Coefficient Alpha and the Internal Structure of Tests (1951)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Structural Equations with Latent Variables (1989)Lean manufacturing: context, practice bundles, and performance (2002)The relationship between total quality management practices and their effects on firm performance (2003)Towards a theory of supply chain management: the constructs and measurements (2004)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Economic Institutions of Capitalism (1987)COMPETITION, COOPERATION, AND THE SEARCH FOR ECONOMIC RENTS: A SYNCRETIC MODEL (1997)Survey research in operations management: a process‐based perspective (2002)Using partial least squares in operations management research: A practical guideline and summary of past research (2012)Conceptions of Teaching by Five Vietnamese American Preservice Teachers (2008)The Role of Critical Reflection in Teacher Education. (2010)Applying the community of inquiry framework to an online professional practice doctoral program (2011)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Role congruity theory of prejudice toward female leaders. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Reconceptualizing Organizational Routines as a Source of Flexibility and Change (2003)The Application of Link Analysis to Police Intelligence (1975)Task Analysis of Aircraft Inspection Activities: Methods and Findings (1990)A study on the impact of fatigue on human raters when scoring speaking responses (2014)
this work references cited by second hop

References

  • 1982Out of the Crisis7,278 cited
  • 1996Development and Validation of TQM Implementation Constructs1,773 cited
  • 1994MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT1,651 cited
  • 1995Total Quality Management: Empirical, Conceptual, and Practical Issues1,630 cited
  • 1994A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD971 cited
  • 1994THE CONTRIBUTIONS OF TOTAL QUALITY MANAGEMENT TO A THEORY OF WORK PERFORMANCE417 cited
  • 1972Those Who Can, Teach154 cited
  • 1969Human factors in quality assurance117 cited
  • 2000An empirical study on quality management practices in Shanghai manufacturing industries102 cited
  • 1997A comparative study of quality practices and results in India, China and Mexico78 cited
  • 1998Examining information systems outsourcing: a case study from the United Kingdom51 cited

Cited by

  • 2016Impact of quality management practices on performance stimulating growth41 cited
  • 2017Enhancing customer satisfaction through total quality management practices – an empirical examination39 cited
  • 2017Impact of total quality services on financial performance: role of service profit chain39 cited

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2014
The IEQMS model for augmenting quality in engineering institutions – an interpretive structural modelling approach
34 cited
  • 2012An instrument for measuring the key practices of total quality management in ICT industry: an empirical study in India28 cited
  • 2018The moderating effect of structural barriers on TQM-performance relationship in Egyptian service organizations21 cited
  • 2011Total Quality Management and Service Quality: An Exploratory Study of Management Practices and Barriers in Service Industries19 cited
  • 2015Exploring Quality Management Practices and Its Pattern Analysis in Indian Service SMEs18 cited
  • 2015Identification of total quality management enablers and information technology resources for ICT industry: a Pareto analysis approach18 cited
  • 2020Organizational Performance and Sustainability in Manufacturing and Service through TQM Implementation17 cited
  • 2009Voyage of marketing thought from a barter system to a customer centric one12 cited