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Cited by

• 2002A strategic assessment of six sigma222 cited
• 2013Coerced Practice Implementation in Cases of Low Cultural Fit: Cultural Change and Practice Adaptation During the Implementation of Six Sigma at 3M178 cited
• 2005Assessing readiness for six sigma in a service setting164 cited
• 2007Artifact-centered operational modeling: Lessons from customer engagements156 cited
• 2007Classification and synthesis of quality approaches in e‐government services141 cited
• 2005Integrated quality and quantity modeling of a production line140 cited
• 2009An empirical study about the status of business process management139 cited
• 2015Structural equation modelling on knowledge creation in Six Sigma DMAIC project and its impact on organizational performance122 cited
• 2008Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information TM119 cited
• 2020DMAIC-based approach to sustainable value stream mapping: towards a sustainable manufacturing system117 cited
• 2010A framework for effective Six Sigma implementation111 cited
• 2010Integrated analysis of quality and production logistics performance in manufacturing lines110 cited
• 2011Application of Six Sigma DMAIC methodology in a transactional environment102 cited