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Outsourcing services in turbulent contexts
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Outsourcing services in turbulent contexts (2006)Outsourcing services in turbulent contextsManaging the transition from products to services (2003)Managing the transition from …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Verification Strategies for Establishing Reliability and Validity in Qualitative Research (2002)Verification Strategies for E…Case research in operations management (2002)Case research in operations m…Service Management and Marketing: A Customer Relationship Management Approach (2000)Service Management and Market…Go Downstream: The New Profit Imperative in Manufacturing (1999)Go Downstream: The New Profit…What is a processual analysis? (1997)What is a processual analysis?The new competitive landscape (1995)The new competitive landscapeExplaining Development and Change in Organizations (1995)Explaining Development and Ch…Conducting case study research in operations management (1993)Conducting case study researc…Core capabilities and core rigidities: A paradox in managing new product development (1992)Core capabilities and core ri…A Dual Methodology for Case Studies: Synergistic Use of a Longitudinal Single Site with Replicated Multiple Sites (1990)A Dual Methodology for Case S…Servitization of business: Adding value by adding services (1988)Servitization of business: Ad…Case Study Research: Design and Methods (1984)Case Study Research: Design a…The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)The Discovery of Grounded The…The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)The Discovery of Grounded The…Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)Qualitative case studies in operations management: Trends, research outcomes, and future research implications (2010)Renaissance of case research as a scientific method (2014)A New Paradigm for Systematic Literature Reviews in Supply Chain Management (2017)The social psychology of organizing (1969)The Constitution of Society. Outline of the Theory of Structuration (1984)The Capabilities of Market-Driven Organizations (1994)Dynamic capabilities and strategic management (1997)Deliberate Learning and the Evolution of Dynamic Capabilities (2002)The Core Competence of the Corporation (2006)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Theory Building From Cases: Opportunities And Challenges (2007)Purposeful Sampling for Qualitative Data Collection and Analysis in Mixed Method Implementation Research (2013)Sample Size in Qualitative Interview Studies (2015)The Discovery of Grounded Theory (2017)The Social Construction of Reality (1967)The Social Psychology of Organizations. (1979)Capitalism, Socialism and Democracy (1997)ORGANIZATIONAL CHANGE AND DEVELOPMENT (1999)Strategies for Theorizing from Process Data (1999)A Multi‐Dimensional Framework of Organizational Innovation: A Systematic Review of the Literature (2009)Naturalistic inquiry (1985)Qualitative inquiry and research design: choosing among five traditions. (1998)Naturalistic inquiry and the saturation concept: a research note (2008)Fourth Generation Evaluation (2014)Qualitative Content Analysis (2014)Critical Analysis of Strategies for Determining Rigor in Qualitative Inquiry (2015)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)The relationship marketing process: communication, interaction, dialogue, value (2004)Re-conceptualizing Information System Success: The IS-Impact Measurement Model (2008)Customer experience quality: an exploration in business and consumer contexts using repertory grid technique (2010)Exploring the financial consequences of the servitization of manufacturing (2008)The servitization of manufacturing (2009)Industrial Product-Service Systems—IPS 2 (2010)How Many Interviews Are Enough? (2005)Seeking Qualitative Rigor in Inductive Research (2012)
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References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 1968The Discovery of Grounded Theory: Strategies for Qualitative Research.46,361 cited
  • 1968The Discovery of Grounded Theory; Strategies for Qualitative Research39,440 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1992Core capabilities and core rigidities: A paradox in managing new product development6,453 cited
  • 2002Verification Strategies for Establishing Reliability and Validity in Qualitative Research4,973 cited
  • 2002Case research in operations management4,049 cited
  • 1995Explaining Development and Change in Organizations3,759 cited
  • 1988Servitization of business: Adding value by adding services2,640 cited
  • 2000Service Management and Marketing: A Customer Relationship Management Approach2,332 cited
  • 2003Managing the transition from products to services2,328 cited
  • 1997What is a processual analysis?1,410 cited
  • 1990A Dual Methodology for Case Studies: Synergistic Use of a Longitudinal Single Site with Replicated Multiple Sites1,360 cited
  • 1995The new competitive landscape1,133 cited
  • 1993Conducting case study research in operations management

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1,101 cited
  • 1999Go Downstream: The New Profit Imperative in Manufacturing1,068 cited
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