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The impact of human resource management practices on the implementation of total quality management
6 references·16 citing·43 second hop
The impact of human resource management practices on the implementation of total quality management (2006)The impact of human resource management p…TQM as a management system consisting of values, techniques and tools (2000)TQM as a management system co…Quality Awards and the Market Value of the Firm: An Empirical Investigation (1996)Quality Awards and the Market…Total quality management as competitive advantage: A review and empirical study (1995)Total quality management as c…Total Quality Management: Text, Cases and Readings (1992)Total Quality Management: Tex…The deming management method (1990)The deming management methodThe management and control of quality (1989)The management and control of…Soft and hard TQM practices: future research agenda for industry 4.0 (2021)Soft and hard TQM practices: …Examining the relationship between soft total quality management (TQM) aspects and employees' job satisfaction in “ISO 9001” Sudanese oil companies (2020)Examining the relationship be…TQM practices and its performance effects – an integrated model (2019)TQM practices and its perform…The key factors of total quality management in the service sector: a cross-cultural study (2019)The key factors of total qual…Identifying the critical determinants of TQM and their impact on company performance (2017)Identifying the critical dete…Effect of TQM principles on performance of Indian SMEs: the case of automotive supply chain (2016)Effect of TQM principles on p…Identification and prioritization of barriers to total quality management implementation in service industry (2015)Identification and prioritiza…Quality management and performance: An annotated review (2013)Quality management and perfor…The Effect of Quality Management Practices on Organizational Performance in Jordan: An Empirical Study (2012)The Effect of Quality Managem…Are TQM practices supporting customer satisfaction and service quality? (2011)Are TQM practices supporting …TQM and performance: Is the relationship so obvious? (2010)TQM and performance: Is the r…Total quality management practices and results in food companies (2010)Total quality management prac…The relationship between total quality management and quality performance in the service industry: a theoretical model (2010)The relationship between tota…TQM and customer satisfaction in Malaysia's service sector (2009)TQM and customer satisfaction…The performance effect of HRM and TQM: a study in Spanish organizations (2009)The performance effect of HRM…Implementing total quality management with a focus on enhancing customer satisfaction (2008)Implementing total quality ma…Quality-Control Handbook. (1952)Quality Is Free: The Art of Making Quality Certain (1979)Exploring soft TQM dimensions and their impact on firm performance: some exploratory empirical results (2014)Examining top management commitment to TQM diffusion using institutional and upper echelon theories (2017)The relationships between information management, process management and operational performance: Internal and external contexts (2018)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)An empirical assessment of the SERVQUAL scale (1992)A framework for quality management research and an associated measurement instrument (1994)Can the demographic and subjective norms influence the adoption of mobile banking? (2012)An SEM–artificial-neural-network analysis of the relationships between SERVPERF, customer satisfaction and loyalty among low-cost and full-service airline (2015)TQM, SCM and operational performance: an empirical study of Indian pharmaceutical industry (2019)What is total quality control the japanese way (1985)MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT (1994)Total Quality Management: Empirical, Conceptual, and Practical Issues (1995)Components of successful total quality management (2005)Lean, six sigma and lean sigma: fads or real process improvement methods? (2008)The support of Quality Management to sustainable development: a literature review (2016)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations (1991)The structural relationship between TQM, employee satisfaction and hotel performance (2017)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)An Instrument for Measuring the Critical Factors of Quality Management (1989)Impact of Total Quality Management on Innovation in Service Organizations: Literature Review and New Conceptual Framework (2013)THE EFFECT OF THE FIRM'S CAPITAL STRUCTURE ON THE SYSTEMATIC RISK OF COMMON STOCKS (1972)The Pricing of Options and Corporate Liabilities (1973)The Impact of Environmental Management on Firm Performance (1996)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Robust strategies for mitigating supply chain disruptions (2006)Coefficient Alpha and the Internal Structure of Tests (1951)Firm Resources and Sustained Competitive Advantage (1991)Is the Resource-Based "View" a Useful Perspective for Strategic Management Research? (2001)Lean manufacturing: context, practice bundles, and performance (2002)Firm resources and sustained competitive advantage (2004)An Employee Survey Measuring Total Quality Management Practices and Culture (1997)Creating an empowering culture: examining the relationship between organizational culture and perceptions of empowerment (2000)Knowledge as a facilitator for enhancing innovation performance through total quality management (2010)Toward a General Theory of Competitive Rationality (1992)A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD (1994)Learning in and about complex systems (1994)Responsibility: The new business imperative (2002)Extending the Horizons: Environmental Excellence as Key to Improving Operations (2006)The Effect of Training on Employee Performance (2013)
this work references cited by second hop

References

  • 1995Total quality management as competitive advantage: A review and empirical study2,640 cited
  • 1989The management and control of quality1,627 cited
  • 1990The deming management method1,052 cited
  • 1996Quality Awards and the Market Value of the Firm: An Empirical Investigation465 cited
  • 2000TQM as a management system consisting of values, techniques and tools438 cited
  • 1992Total Quality Management: Text, Cases and Readings250 cited

Cited by

  • 2009TQM and customer satisfaction in Malaysia's service sector185 cited
  • 2011Are TQM practices supporting customer satisfaction and service quality?175 cited
  • 2013Quality management and performance: An annotated review154 cited
  • 2010TQM and performance: Is the relationship so obvious?147 cited
  • 2009The performance effect of HRM and TQM: a study in Spanish organizations137 cited
  • 2008Implementing total quality management with a focus on enhancing customer satisfaction128 cited
  • 2019The key factors of total quality management in the service sector: a cross-cultural study115 cited
  • 2021Soft and hard TQM practices: future research agenda for industry 4.0101 cited
  • 2017Identifying the critical determinants of TQM and their impact on company performance

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98 cited
  • 2016Effect of TQM principles on performance of Indian SMEs: the case of automotive supply chain84 cited
  • 2012The Effect of Quality Management Practices on Organizational Performance in Jordan: An Empirical Study80 cited
  • 2010The relationship between total quality management and quality performance in the service industry: a theoretical model80 cited
  • 2010Total quality management practices and results in food companies73 cited
  • 2015Identification and prioritization of barriers to total quality management implementation in service industry73 cited
  • 2019TQM practices and its performance effects – an integrated model72 cited
  • 2020Examining the relationship between soft total quality management (TQM) aspects and employees' job satisfaction in “ISO 9001” Sudanese oil companies72 cited