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The status of total quality management (TQM) in Ghana
16 references·6 citing·38 second hop
The status of total quality management (TQM) in Ghana (2012)The status of total quality management (T…Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: An empirical study (2006)Examining the effects of cont…Total quality management (TQM): an overview (2004)Total quality management (TQM…Total quality management principles and practices in China (2003)Total quality management prin…The relationship between total quality management practices and their effects on firm performance (2003)The relationship between tota…Factors affecting the relationship between total quality management and organizational performance (2003)Factors affecting the relatio…The impact of TQM on financial performance (2002)The impact of TQM on financia…Firm characteristics, total quality management, and financial performance (2001)Firm characteristics, total q…Quality‐related Action Programs: Their Impact on Quality Performance and Firm Performance (2000)Quality‐related Action Progra…Critical Implementation Issues in Total Quality Management (1998)Critical Implementation Issue…Identification of the Critical Factors of TQM* (1996)Identification of the Critica…Development and Validation of TQM Implementation Constructs (1996)Development and Validation of…A working definition for total quality management (TQM) researchers (1996)A working definition for tota…Quality from Customer Needs to Customer Satisfaction (1994)Quality from Customer Needs t…A framework for quality management research and an associated measurement instrument (1994)A framework for quality manag…Juran on Leadership For Quality (1989)Juran on Leadership For Quali…An Instrument for Measuring the Critical Factors of Quality Management (1989)An Instrument for Measuring t…Innovative Work Behavior—A Key Factor in Business Performance? The Role of Team Cognitive Diversity and Teamwork Climate in This Relationship (2021)Innovative Work Behavior—A Ke…Benchmarking of TQM practices in the Jordanian pharmaceutical industry (a comparative study) (2018)Benchmarking of TQM practices…A conceptual continuous improvement implementation framework for UK manufacturing companies (2017)A conceptual continuous impro…Exploring total quality management applications under uncertainty: A research agenda for the shipping industry (2016)Exploring total quality manag…Benchmarking of TQM practices in INGOs: a literature review (2016)Benchmarking of TQM practices…Interrelationship between Total Quality Management and Six Sigma: A Review (2015)Interrelationship between Tot…Coefficient Alpha and the Internal Structure of Tests (1951)Arcs of integration: an international study of supply chain strategies (2001)Competitive Advantage: Creating and Sustaining Superior Performance (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Lean manufacturing: context, practice bundles, and performance (2002)Towards a theory of supply chain management: the constructs and measurements (2004)Defining and developing measures of lean production (2007)Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)The Machine That Changed the World (1991)Total quality management as competitive advantage: A review and empirical study (1995)Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies (2007)ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited (2009)The relationships between soft-hard TQM factors and key business results (2013)What is total quality control the japanese way (1985)Relationships between implementation of TQM, JIT, and TPM and manufacturing performance (2001)Firm's resilience to supply chain disruptions: Scale development and empirical examination (2014)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)THE IMPACT OF HUMAN RESOURCE AND OPERATIONAL MANAGEMENT PRACTICES ON COMPANY PRODUCTIVITY: A LONGITUDINAL STUDY (2008)Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms (2010)Relationship between quality management practices and innovation (2012)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural Equations with Latent Variables (1989)Contingency research in operations management practices (2008)Stakeholder pressure and the adoption of environmental practices: The mediating effect of training (2009)How Information Management Capability Influences Firm Performance1 (2011)The effects of management buyouts on operating performance and value (1989)The Impact of Quality Management Practices on Performance and Competitive Advantage (1995)The effect of supply chain glitches on shareholder wealth (2003)The Financial Impact of ISO 9000 Certification in the United States: An Empirical Analysis (2005)An empirical assessment of the EFQM Excellence Model: Evaluation as a TQM framework relative to the MBNQA Model (2008)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Customer involvement in new product development (2005)Management for sustainability – A stakeholder theory (2010)Impact of self-service technology (SST) service quality on customer loyalty and behavioral intention: The mediating role of customer satisfaction (2018)Incentives and cooperation: the joint effects of task and reward interdependence on group performance (1997)The Grammars of Trust: A Model and General Implications (1998)Mobile Games: Analyzing the Needs and Values of the Consumers (2010)
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References

  • 1989An Instrument for Measuring the Critical Factors of Quality Management2,032 cited
  • 1994A framework for quality management research and an associated measurement instrument1,968 cited
  • 2003The relationship between total quality management practices and their effects on firm performance1,895 cited
  • 1996Development and Validation of TQM Implementation Constructs1,773 cited
  • 1996Identification of the Critical Factors of TQM*1,023 cited
  • 2006Examining the effects of contextual factors on TQM and performance through the lens of organizational theories: An empirical study764 cited
  • 1994Quality from Customer Needs to Customer Satisfaction744 cited
  • 1989Juran on Leadership For Quality740 cited
  • 2001Firm characteristics, total quality management, and financial performance564 cited
  • 2000Quality‐related Action Programs: Their Impact on Quality Performance and Firm Performance210 cited
  • 2002The impact of TQM on financial performance193 cited
  • 1998Critical Implementation Issues in Total Quality Management143 cited
  • 2003Factors affecting the relationship between total quality management and organizational performance131 cited
  • 2004Total quality management (TQM): an overview86 cited
  • 2003

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Total quality management principles and practices in China
79 cited
  • 1996A working definition for total quality management (TQM) researchers65 cited
  • Cited by

    • 2021Innovative Work Behavior—A Key Factor in Business Performance? The Role of Team Cognitive Diversity and Teamwork Climate in This Relationship65 cited
    • 2015Interrelationship between Total Quality Management and Six Sigma: A Review33 cited
    • 2016Benchmarking of TQM practices in INGOs: a literature review28 cited
    • 2016Exploring total quality management applications under uncertainty: A research agenda for the shipping industry21 cited
    • 2017A conceptual continuous improvement implementation framework for UK manufacturing companies18 cited
    • 2018Benchmarking of TQM practices in the Jordanian pharmaceutical industry (a comparative study)16 cited