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DIAGNÓSTICO DA QUALIDADE DE VIDA NO TRABALHO (QVT) DE FRENTISTAS DE POSTOS DE COMBUSTÍVEIS E SUAS INTERFACES COM A QUALIDADE DOS SERVIÇOS PRESTADOS
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DIAGNÓSTICO DA QUALIDADE DE VIDA NO TRABALHO (QVT) DE FRENTISTAS DE POSTOS DE COMBUSTÍVEIS E SUAS INTERFACES COM A QUALIDADE DOS SERVIÇOS PRESTADOS (2007)DIAGNÓSTICO DA QUALIDADE DE VIDA NO TRABA…Writers on Organizations (2007)Writers on OrganizationsQualidade de vida no trabalho: evoluçäo e análise no nível gerencial (1994)Qualidade de vida no trabalho…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Quality of work life: perspectives and directions (1983)Quality of work life: perspec…Problems and Solutions in the Quality of Working Life (1979)Problems and Solutions in the…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Alienation and Freedom: The Factory Worker and His Industry (1965)Labor and Monopoly Capital (1974)Quality of Work Life and its Relation to Quality of Life (1990)The Motivation to Work (2017)Manifesto for a new Quality of Working Life (2020)Humanizing work in the digital age: Lessons from socio-technical systems and quality of working life initiatives (2022)Development of a Measure for the Organizational Learning Construct (2002)Projects and programmes as value creation processes: A new perspective and some practical implications (2008)Structure and Learning in Self-Managed Teams: Why “Bureaucratic” Teams Can Be Better Learners (2009)New Forms of Work Organization (1997)The effects of leadership style on employee well-being in hospitality (2013)An examination of the links between corporate social responsibility (CSR) and its internal consequences (2016)Um modelo para avaliação da Qualidade de Vida no Trabalho em universidades públicas (2009)Vida con calidad y calidad de vida en el trabajo (2013)Qualidade de vida no trabalho (QVT): um estudo em uma instituição federal de ensino superior (2018)
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References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1983Quality of work life: perspectives and directions353 cited
  • 2007Writers on Organizations292 cited
  • 1979Problems and Solutions in the Quality of Working Life181 cited
  • 1994Qualidade de vida no trabalho: evoluçäo e análise no nível gerencial77 cited

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