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Total Quality Management

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References

1982Out of the Crisis7,278 cited
1952Quality-Control Handbook.2,849 cited
1982Quality, productivity, and competitive position2,278 cited
1985What is total quality control the japanese way1,816 cited
1986QUALITY PROBLEMS, POLICIES, AND ATTITUDES IN THE UNITED STATES AND JAPAN: AN EXPLORATORY STUDY.161 cited
1988Cultural Contradictions of Statistical Process Control In American Manufacturing Organizations81 cited

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2017Project accountability: An exploratory case study using actor–network theory63 cited
2020Total quality management in small and medium enterprises: An overview in Indian context62 cited
2003The role of socio‐cultural, political‐legal, economic, and educational dimensions in quality management56 cited
2008A review of the theory and practice of managing TQM: An integrative framework

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50 cited

2005Top management: A threat or an opportunity to TQM?48 cited

2010What are the fundamental features supporting service quality?47 cited

2018Lean Six Sigma implementation: multiple case studies in a developing country45 cited

2007Approaches to quality management in the UK: survey evidence and implications44 cited

2012The relationship between employee involvement, partnership management and supply performance42 cited

2018Impact of organizational culture on quality management practices: an empirical investigation42 cited

2000Implementation of quality programmes in developing countries: A Fiji Islands case study40 cited

2005TQM, structural and strategic flexibility and performance: an empirical research study37 cited