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References

1997Business process management: a boundaryless approach to modern competitiveness536 cited
1998Business process management: a review and evaluation437 cited
1995Business process management: survey and methodology311 cited
1999Business process management – lessons from European business213 cited
1997Implications of business process management for operations management179 cited
2007Business Process Change163 cited
2003Factors characterising the maturity of BPR programmes90 cited

2010Advances in business process management implementation based on a maturity assessment and best practice exchange79 cited
2009Towards a maturity model for corporate data quality management61 cited
2014Business Process Quality Management54 cited
2024Creating AI business value through BPM capabilities44 cited
2007Success Factors of Business Process Management Systems Implementation40 cited
2010An Organizational Approach to BPM: The Experience of an Australian Transport Provider38 cited
2011A roadmap to the Collaboration Maturity Model (CollabMM) evolution35 cited
2013Success factors in process performance management

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32 cited