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Quality Function Deployment in Continuous Improvement · Study

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ChapterQuality Function Deployment in Continuous Improvement

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Quality Function Deployment in Continuous Improvement

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Quality Function Deployment in Product Design Quality and Supply Management Management Systems and Quality Improvement

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References

1985A Conceptual Model of Service Quality and Its Implications for Future Research 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality 1984Attractive Quality and Must-Be Quality 1988The House of Quality 1993The Voice of the Customer 1990Quality Function Deployment : Integrating Customer Requirements into Product Design 1995Quality Function Deployment: How to Make QFD Work for You 1993KANO’S METHODS FOR UNDERSTANDING CUSTOMER-DEFINED QUALITY

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2011Delighting customers of management education in India: a student perspective, part IIarticle · 11 shared references 2007Integrating the Kano Model and QFD for Designing New Productsarticle · 8 shared references 2017Improving service quality of hospital front office using an integrated Kano model and quality function deploymentarticle · 8 shared references 2015Classification of service quality attributes using Kano’s modelarticle · 8 shared references 2012Analyzing Customer Requirements for the American Society of Engineering Management Using Quality Function Deploymentarticle · 8 shared references 2014The Integration of the Kano Model and SERVQUAL into the House of Quality for Developing Occupational Safety and Health Training Programchapter · 8 shared references

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Year2011

Typechapter

Published2011-07-14

VenueInTech eBooks

Languageen

Citations8

Files0 public / 0

ShelfQuality Function Deployment in Product Design

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doi10.5772/16602

openalex_workW1525088094

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