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• 2004Bridging User Organizations: Knowledge Brokering and the Work of Information Technology Professionals1577 cited
• 1996Measuring the Extent of EDI Usage in Complex Organizations: Strategies and Illustrative Examples*390 cited
• 2011How Does Enterprise Architecture Add Value to Organisations?306 cited
• 2003eAirlines: strategic and tactical use of ICTs in the airline industry294 cited
• 1996New Organizational Forms for Competing in Highly Dynamic Environments: the Network Paradigm229 cited
• 1999Six Myths of Information and Markets: Information Technology Networks, Electronic Commerce, and the Battle for Consumer Surplus1215 cited
• 1996The theoretical and philosophical underpinnings of relationship marketing173 cited
• 2016Government inter-organizational information sharing initiatives: Understanding the main determinants of success171 cited
• 1994Making the Leap to Agility166 cited
• 2000Revisiting BPR: a holistic review of practice and development166 cited
• 1995The network paradigm and the marketing organization155 cited
• 2003The Impact of Information Technology Infrastructure Flexibility on Strategic Alignment and Application Implementations150 cited
• 2002A new framework for interorganizational systems based on the linkage of participants’ roles136 cited