SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
“Going Above and Beyond:” The Emotional Labor of Adventure Guides
16 references·4 citing·40 second hop
“Going Above and Beyond:” The Emotional Labor of Adventure Guides (2005)“Going Above and Beyond:” The Emotional L…The Presentation of Self in Everyday Life (2023)The Presentation of Self in E…The self we live by: narrative identity in a postmodern world (2000)The self we live by: narrativ…The Disneyization of Society (1999)The Disneyization of SocietyThe Mountain Man Myth: A Contemporary Consuming Fantasy (1998)The Mountain Man Myth: A Cont…Emotional Intelligence (1996)Emotional IntelligenceSociological Perspectives on Social Psychology. (1995)Sociological Perspectives on …Going to Extremes: Managing Service Encounters and Assessing Provider Performance (1995)Going to Extremes: Managing S…Emotion in the Workplace: A Reappraisal (1995)Emotion in the Workplace: A R…River Magic: Extraordinary Experience and the Extended Service Encounter (1993)River Magic: Extraordinary Ex…An Exploration of High-Risk Leisure Consumption Through Skydiving (1993)An Exploration of High-Risk L…The saturated self: dilemmas of identity in contemporary life (1991)The saturated self: dilemmas …Edgework: A Social Psychological Analysis of Voluntary Risk Taking (1990)Edgework: A Social Psychologi…The anthropology of experience (1986)The anthropology of experienceThe Managed Heart: Commercialization of Human Feeling (1984)The Managed Heart: Commercial…Emotion Work, Feeling Rules, and Social Structure (1979)Emotion Work, Feeling Rules, …Interaction Ritual: Essays on Face-to-Face Behavior. (1968)Interaction Ritual: Essays on…THE EMOTIONAL LIFE OF ADVENTURE GUIDES (2013)THE EMOTIONAL LIFE OF ADVENTU…COMMUNICATIONS IN ADVENTURE TOUR PRODUCTS (2009)COMMUNICATIONS IN ADVENTURE T…Are you for real? An evaluation of the relationship between emotional labour and visitor outcomes (2009)Are you for real? An evaluati…Adventure Tourism Research: A Guide to the Literature (2006)Adventure Tourism Research: A…The Presentation of Self in Everyday Life. (1956)Emotional Labor in Service Roles: The Influence of Identity (1993)The Dimensions, Antecedents, and Consequences of Emotional Labor (1996)Emotional regulation in the workplace: A new way to conceptualize emotional labor. (2000)Exchange and Power in Social Life (2017)Childhood and Society (2026)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Liberatory Postmodernism and the Reenchantment of Consumption (1995)Development of a Scale to Measure Memorable Tourism Experiences (2010)Exploring the essence of memorable tourism experiences (2011)Modernity and Self-Identity: Self and Society in the Late Modern Age (2020)The Logic of Collective Action: Public Goods and the Theory of Groups. (1966)The Logic of Collective Action. (1966)Foundations of social theory (1990)CURRENT RESEARCH IN SOCIAL PSYCHOLOGY (1996)An Insider's Critique of the Social Movement Framing Perspective* (1997)The Study of Boundaries in the Social Sciences (2002)Stigma: Notes on the Management of Spoiled Identity (1969)Flow: the psychology of optimal experience (1990)Emotion work and psychological well-being (2002)7 Emotion in Organizations (2007)The impact of professional isolation on teleworker job performance and turnover intentions: Does time spent teleworking, interacting face-to-face, or having access to communication-enhancing technology matter? (2008)The narrative constitution of identity: A relational and network approach (1994)Narrative configuration in qualitative analysis (1995)The Discipline and Practice of Qualitative Research (2005)A Theory of Structure: Duality, Agency, and Transformation (1992)Manifesto for a Relational Sociology (1997)The mobile connection: the cell phone's impact on society (2004)Subjective Uncertainty Reduction through Self-categorization: A Motivational Theory of Social Identity Processes (2000)Uncertainty–Identity Theory (2007)Online Communication Among Adolescents: An Integrated Model of Its Attraction, Opportunities, and Risks (2010)Doing Gender (1987)Rethinking authenticity in tourism experience (1999)RECONCILING PROCESSING DYNAMICS AND PERSONALITY DISPOSITIONS (1998)Mixed emotions: teachers’ perceptions of their interactions with students (2000)Toward an affect-sensitive multimodal human-computer interaction (2003)Social Identity Theory and the Organization (1989)Emotional Intelligence (1990)Framing Processes and Social Movements: An Overview and Assessment (2000)
this work references cited by second hop

References

  • 2023The Presentation of Self in Everyday Life17,564 cited
  • 1984The Managed Heart: Commercialization of Human Feeling8,746 cited
  • 1968Interaction Ritual: Essays on Face-to-Face Behavior.7,499 cited
  • 1979Emotion Work, Feeling Rules, and Social Structure5,952 cited
  • 1993River Magic: Extraordinary Experience and the Extended Service Encounter2,572 cited
  • 1986The anthropology of experience1,845 cited
  • 1996Emotional Intelligence1,592 cited
  • 1991The saturated self: dilemmas of identity in contemporary life1,574 cited
  • 1995Emotion in the Workplace: A Reappraisal1,476 cited
  • 1995Sociological Perspectives on Social Psychology.1,272 cited
  • 1990Edgework: A Social Psychological Analysis of Voluntary Risk Taking1,237 cited
  • 1993An Exploration of High-Risk Leisure Consumption Through Skydiving1,149 cited
  • 1999The Disneyization of Society881 cited
  • 1995Going to Extremes: Managing Service Encounters and Assessing Provider Performance794 cited
  • 2000The self we live by: narrative identity in a postmodern world779 cited
  • 1998The Mountain Man Myth: A Contemporary Consuming Fantasy

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

679 cited

Cited by

  • 2009Are you for real? An evaluation of the relationship between emotional labour and visitor outcomes100 cited
  • 2013THE EMOTIONAL LIFE OF ADVENTURE GUIDES49 cited
  • 2006Adventure Tourism Research: A Guide to the Literature47 cited
  • 2009COMMUNICATIONS IN ADVENTURE TOUR PRODUCTS43 cited