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Trustbuilders and Trustbusters: The Role of Trust Cues in Interfaces to e-Commerce Applications

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2003The researcher's dilemma: evaluating trust in computer-mediated communication171 cited
2007Evaluating trust in electronic commerce: a study based on the information provided on merchants’ websites39 cited
2012Trust in Mediated Interactions36 cited
2017The role of perceived risk in influencing online shopping attitude among women in India21 cited
2003Interpersonal cues and consumer trust in e-commerce21 cited
2009Triggering trust: to what extent does the question influence the answer when evaluating the perceived importance of trust triggers?15 cited
2015The use of the repertory grid technique in online trust research13 cited
2004Trust at First Sight? A Test of Users’ Ability to Identify Trustworthy E-commerce Sites12 cited
2006An investigation of web-page credibility10 cited
2007Fostering consumer trust and purchase intention in B2C e-commerce10 cited
2003Designing E-Commerce Applications for Consumer Trust9 cited
2009Triggering Trust: To What Extent Does the Question Influence the Answer When Evaluating the Perceived Importance of Trust Triggers?9 cited
2021User Experience and Trustworthiness Measurement: Challenges in the Context of e-Commerce Applications8 cited